{"id":48489,"date":"2022-06-28T14:02:44","date_gmt":"2022-06-28T14:02:44","guid":{"rendered":"https:\/\/enterpriseleague.com\/blog\/?p=48489"},"modified":"2025-02-19T12:43:08","modified_gmt":"2025-02-19T12:43:08","slug":"how-to-properly-secure-customer-personal-information","status":"publish","type":"post","link":"https:\/\/enterpriseleague.com\/blog\/how-to-properly-secure-customer-personal-information\/","title":{"rendered":"How to properly secure customer personal information"},"content":{"rendered":"

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Customer data protection is one of the most important determinants of business growth. Although online services provide fast, affordable, and convenient solutions, their rising adoption encourages data breaches. This illegal industry is lucrative to cybercriminals, with experts expecting the cost to keep rising.<\/span><\/p>\n

High-profile attacks against giants such as Acer, Microsoft, and Bombardier show no company is immune to hacking. This worrying trend calls for constant vigilance and commitment to <\/span>customer data protection in compliance<\/span><\/a> with the highest cybersecurity standards. The following tips will help you achieve these objectives:<\/span><\/p>\n

Have an explicit and honest privacy policy<\/b><\/p>\n

Trust determines how comfortably consumers interact with your brand. They have more faith in healthcare providers than in social media apps. That’s because the former asks for information most relevant to your physical and mental wellbeing, while the latter collects more than they need. In addition to harming your reputation, deceptive data policies expose you to potential legal disputes.<\/span><\/p>\n

Embrace data encryption<\/b><\/p>\n

Encryption sounds like a no-brainer, but most businesses don’t embrace it. Network access points are always vulnerable to data breaches. Apart from firewalls, password management tools provide affordable and productive solutions.<\/span><\/p>\n

They improve data security by complicating stored passwords, making them unreadable to unauthorized personnel. The best encryption tools protect data in transit and at rest.<\/span><\/p>\n

Limit data access<\/b><\/p>\n

Although efficient data collection and analysis are beneficial, you should only give access to employees who need it. For instance, your marketing department utilizes different information from the finance section. This limitation reduces the likelihood of internal breaches.<\/span><\/p>\n

Similarly, collect data that are crucial to your organization’s core business. It makes more sense to allow third-party vendors to process credit card transactions rather than handle them in-house.<\/span><\/p>\n

Implement minimum cybersecurity standards<\/b><\/p>\n

Minimum security standards ensure consistency across the board. Customer information is better protected if your SaaS tools comply with SOC 2 or ISO 27001 requirements. SOC 2 follows five essential principles: privacy, security, confidentiality, availability, and processing integrity. ISO-based compliance requires continuous evaluation, refining, and augmentation. These solutions make it easier to scale service provision to thousands or even millions of users. \u00a0According to DataCo<\/a>, when it comes to earning the trust of customers, it is a good idea to pursue an ISO 27001 certificate.\u00a0Having this in place will give you a blueprint for what it takes to protect private data as comprehensively as possible, while also enabling you to show clear evidence of your commitment to security to existing customers and prospects alike.<\/span><\/p>\n

Prompt system updates<\/b><\/p>\n

Most companies avoid regular software updates for fear of affecting the customer experience. However, cybercriminals are always looking for vulnerabilities. Every minute you delay this crucial step could lead to a costly data breach. Although some updates are expensive and time-consuming, their long-term benefits are worth the minor inconvenience.<\/span><\/p>\n

<\/span><\/p>\n

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How did you survive the 2008 recession?<\/h2>\n

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A comprehensive guide to secure data collection<\/h2>\n

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Collecting data over insecure connections also increases the likelihood of cybercriminals intercepting vital transactions. HTTPS protection prevents it through the TLS protocol, which offers three crucial security layers:<\/span><\/p>\n