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Boostopia

Durham, United States (US) · Media, Publishing and Communication

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#customer support optimization

#agent productivity

#saas

#customer support

#customer service

#help desk

#customer success

#analytics

#live chat

#knowledge base optimization

Boostopia is a Media, Publishing and Communication company based in Durham, United States (US), founded in 2016, with 2-10 employees. Boostopia's profile is verified on Enterprise League.

Overview

Boostopia is a Durham, North Carolina-based SaaS company specializing in customer support optimization and agent productivity. We help B2C and e-commerce businesses, like Public Rec, streamline their support operations and improve customer experiences.

Boostopia provides a unified help desk solution that replaces fragmented spreadsheets and single-purpose apps, consolidating reporting, goal management, and coaching into one powerful platform.

Leveraging Artificial Intelligence (A.I.) and Natural Language Processing (NLP), Boostopia empowers support teams to focus on customer conversations, not administrative tasks. Our platform is built to save you time, hassle, and money, as demonstrated by Kristin, Customer Experience Manager at Public Rec, who states that Boostopia has ‘saved me a ton of time, but it also saves me a headache.’

Founded in 2016, Boostopia is rapidly expanding its reach, with a global headquarters in Durham and a branch office in New York.

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Contact Details

info@boostopia.com

Durham, United States (US), Suite 200

+1

Founded

2016

Company Type

private-limited-company

Employees

2-10

Keywords

#customer support optimization

#agent productivity

#saas

#customer support

#customer service

#help desk

#customer success

#analytics

#live chat

#knowledge base optimization

Awards

• 2026 OpenSee all

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