BrightCloud Group - A Gamma Company

Leeds, United Kingdom (UK) · Media, Publishing and Communication

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Verified by Enterprise League

Data quality

Complete · Accuracy

Last verified

Jul 2025

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#Contact Centre Monitoring & Testing

#IVR Proactive monitoring

#Load testing

#Professional Services for Cisco Contact Centre

#UCCE

#CVP

#UCCX

#CTI Integration

#Wallboard

#Voice Recording

Overview

BrightCloud understand Contact Centres and the opportunities and issues they face with today’s omnichannel customer engagement. Specialising in the Cisco platform we are an Authorised Technology Partner (ATP) and have aligned our business to provide solutions to those challenges. Awarded the EMEA Cisco® UCCE ATP Services Only Partner of the Year 2016, BrightCloud doesn't provide its services and solutions direct to end-users but collaborates with an extensive network of channel and solution partners to achieve our results. We have experience delivering innovative world class Contact Centres to clients ranging from Fortune 500 companies to new companies. For more information on how we could help you please visit our website.

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Contact Details

support@brightcloudgroup.global

Leeds, United Kingdom (UK)

Founded

2010

Employees

20-30

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