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CommunityWFM

Richardson, United States (US) · Information Technology

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#WFM Software

#In-home agent

#Mobile apps

#Forecasting and scheduling

#Workforce Management

#Cloud Technology

#Forecasting

#Scheduling

#Intraday Management

#Agent Adherence

CommunityWFM is a Information Technology company based in Richardson, United States (US), founded in 2005, with 20-30 employees. CommunityWFM's profile is verified on Enterprise League.

Overview

CommunityWFM (formerly WFMSG) was founded in 2005 by a team of industry-leading workforce management consultants. Today, CommunityWFM provides a unique and simplified approach to forecasting and scheduling contact center agents. CommunityWFM has earned the right as a trusted partner to some of the most well-known and respected brands in the United States because our sole focus is on workforce management combined with a unique set of product features, our obsession with customer service, and an unmatched deployment and on-boarding methodology. Our solution is now available in two product versions, Essentials™ and Enterprise™.

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Contact Details

info@communitywfm.com

Richardson, United States (US)

Founded

2005

Employees

20-30

Categories

Keywords

#WFM Software

#In-home agent

#Mobile apps

#Forecasting and scheduling

#Workforce Management

#Cloud Technology

#Forecasting

#Scheduling

#Intraday Management

#Agent Adherence

Awards

• 2026 OpenSee all

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