Feedans

Feedans simplifies sourcing of content from portals globally. This service delivers collection, responding and reporting of guest feedback for online review portals. Our services: 1.REVIEW See online reviews from 100+ sites in one single, customizable dashboard in a real time review tracker. 2. RESPOND Respond to reviews directly within Feedans with an automated creation of suitable sentences. Answer in your native language. Feedans will translate into the respective language of the review (currently available in English, German, Russian, Italian, French, Spanish, Turkish). Professional tool with thousands of sentences exactly fitting to the relating review. Filter functions will additionally simplify the creation of the response. Directly post your response out of Feedans. Customized version based on your hotel needs. With a few clicks your response is ready and will be uploaded automatically. 3. ANALYZE & ACT How do guests feel about your hotel and your brand? See data points, ratings and sentiments. Additionally you can give your own rating to reviews. Gain more actionable insights with reports and dashboards showing you summarized ratings and data points. Rating analysis will give you a deeper insight. Insights and impact scores will help you to improve the guests experience. Compare your data points against competitors or against hotels belonging to your chain.