Firaasa

Multi-courier shipping with 25+ courier integrations across Pakistan, MENA, and international markets including TCS, Leopards, TRAX, PostEx, M&P, DHL, Amazon, and Aramex. Auto-selects fastest, cheapest, or most reliable courier based on order value, destination, weight, and performance history. Features unified COD reconciliation, Raast cashless payment on delivery, universal tracking, self-courier fleet management via Moveo, and courier exception management.

High-speed, high-accuracy fulfillment for high volume retail operations. Includes inbound operations with PO and Transfer Order receiving, quality check tracking, cluster/bulk/zonal picking with trolley management, smart picklist assignment, real-time inventory sync to Shopify and ERP, cycle counting without halting operations, full transaction ledgers, and worker mobile app for paperless operations. Achieves 100% inventory accuracy versus 70% industry average.

Smart order processing with AI-powered customer return risk scoring, intelligent address validation, and duplicate detection. Features WhatsApp, Robocall & SMS confirmation, auto order routing with proximity and inventory logic, rule-based Hold for Processing, quarantine lists, fraud detection, and omnichannel order distribution including BOPIS/BORIS. Processes orders in under 2 seconds through a 4-stage automation pipeline with zero human touch.