Enterprise League logo
Genesys Logo

Genesys

#Call Center Software

#Cloud Contact Center

#Customer Experience Software

#Contact Center as a Service

#Customer Self-Service

#Workforce Engagement Management

#Workforce Planning

#Enterprise Call Center

#Outbound Call Center Services

#Digital Customer Engagement

Overview

Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Genesys recruiters will never ask for sensitive personal or financial information during the application phase. Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal. Continue to stay alert and safe.

Most teams do this before shortlisting


Contact Details

info@genesys.com

Daly City, United States (US)

Founded

1990

Employees

200-500

Keywords

#Call Center Software

#Cloud Contact Center

#Customer Experience Software

#Contact Center as a Service

#Customer Self-Service

#Workforce Engagement Management

#Workforce Planning

#Enterprise Call Center

#Outbound Call Center Services

#Digital Customer Engagement

Companies teams usually look at after Genesys

Comparing a few options usually leads to better decisions

  • Save companies to compare later. Useful when sharing options with your team

This is how your company profile looks to others.