Hancock and Rowe

About us hancock & rowe was created with a passion for user-experience in all areas of design. We deliver higher levels of engagement for businesses looking for a better understanding of their customers.After 10+ years working with London-based agencies, creating award-winning work for some of the UK’s and the world’s leading brands (in Education, Finance, Hospitality, Health, Food & Drink, Leisure & Tourism), we have found our home in the countryside of Kent.We are experts in user experience (UX), branding and design across print and digital. Our network allows us to stretch our offer to many different client needs and deliver extra services outside of our specialities while keeping a single point of contact for ease of communication.Our ApproachCustomer-first Your business needs are always the end goal but they are only achieved through the needs of your customers.By approaching problems with a customer-first lens we can be sure to propose and deliver solutions which will engage your customers, both current and prospective.Question Only by questioning can we learn about our clients’ businesses, their ambitions and their customers.Through our inquisitive nature, we can better understand the source of the problem, how the business need came to be and the requirements to deliver a better end result.Collaborate We are the experts in design and communication. You are the experts in your business and your organisation. That is why we always collaborate with our clients to make sure we take advantage of all the expertise available when creating new solutions. In our thinking, shared knowledge makes for quicker and more impactful decision making.