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Haptik

New York, United States (US) · Information Technology

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#AI

#Startup

#Generative Artificial Intelligence

#Customer Experience

#Customer Experience Suite

#Customer Support

#WhatsApp Marketing

#WhatsApp CRM

#Conversational AI

#Conversational Solutions

Haptik is a Information Technology company based in New York, United States (US), founded in 2013, with 200-500 employees. Haptik's profile is verified on Enterprise League.

Overview

Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, it’s helping brands make the transition to Generative AI and unlock end-to-end customer experience at scale. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMEs to solve for their customers’ biggest pain points. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. “Tech Startup of the Year” in the AI category and gold medal for “Best Chat & Conversational Bot” are two of Haptik’s recent awards & recognitions. Its prominent clients include Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool.
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Contact Details

info@haptik.ai

New York, United States (US)

Founded

2013

Employees

200-500

Categories

Software

Keywords

#AI

#Startup

#Generative Artificial Intelligence

#Customer Experience

#Customer Experience Suite

#Customer Support

#WhatsApp Marketing

#WhatsApp CRM

#Conversational AI

#Conversational Solutions

Awards

• 2026 OpenSee all

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