Hubtype

Hubtype is helping global brands create their conversational strategy at scale bridging the communication gap between brands and customers. Companies have to start transitioning towards messaging channels customers are using on a daily basis and move away from traditional channels such as phone and emails that are costly, inefficient, difficult to scale and provide poor experiences. Hubtype provides the tools to build conversational strategies through conversational apps that go beyond chatbots, and sit in the intersection between the best of graphical interfaces (like websites and mobile apps) that we know provide great UX and the best of messaging apps (such as WhatsApp, FB Messenger, etc) or webchat where we spend most of our time. Combining meaningful automation focused on CX and human agent handoff ensures a smooth transition and exceptional experiences for customers. Hubtype is the conversational infrastructure for the enterprise that covers all business needs when it comes to chat and messaging