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i3 Milestone

Nashville, United States (US) · Energy

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Data quality

Complete · Accuracy

Last verified

Nov 2025

Overview

Utilities today are seeking to reach their customers in varying ways that meet the customer where they are. Milestone has created a Digital Customer Engagement ecosystem, known as Milestone eVolve, that meets that need. The eVolve Platform empowers utilities to engage their customer through a web and mobile platform, a fully tailorable IVR solution, flexible notification engine where customers can choose their own preferences, a neighbor comparison tool to encourage green consumption, and a payment processing solution with flexible rate models that makes it easy to predict cost. This ecosystem serves to enhance a customer’s experience, leading to increased customer satisfaction and a lower cost to serve through real-time integration and omni-channel communication.

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Contact Details

info@musiusa.com

Nashville, United States (US)

Founded

2002

Employees

2-10

Categories

Keywords

#System Integration & Support Services for Utility Billing

#Oracle Technology Upgrades

#Banner

#Oracle & SAP Utility CIS Services

#Smart Grid Data Configurations

#Customer Engagement Applications Provider

#Mobility

#Business Process Optimization

#Customer Engagement

#CX

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