IE Hub

Twitter: @IE_Hub Facebook: @IEHubCustomer Email: engage@iehub.network Multi-Award Winning web portal empowering the millions of UK people in financial difficulty to assess and share their affordability data. Clients span all sectors including Utilities, Banks, Lenders, Local Authorities, Mail Order firms, Charities, DCAs/ Legal firms, etc. Using IE Hub’s Customer Portal, your customers can fill in their detailed I&E information in one place and share it with you and all their creditors. Smart questions and access to their bank account transactions using Open Banking makes it quick and easy for them to fill and share this information conveniently using any device. Email workflows remind them to log on again every few months to keep their information updated. If a customer is on the phone, your agents can use our Advanced Dashboard to quickly access and then pre-fill their customer’s information using credit bureau data. This significantly reduces the time on the phone for customers and collectors as well as improves data quality. Clients without access to credit bureau data can use our simple CRM system that allows them to review information shared by customers, as well as enter and edit it on the customer’s behalf. IE Hub can also automate checks and provide work queues to allows your agents to manage exceptions thereby reducing agent workload. Receive SFS compliant I&E data, and save significant call-center resources! Contact us now, and be live within as little as 2 days! To download more information, visit: bit.ly/IEHUBBROCHURE