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Immersion Group

Illovo, South Africa · Business Services

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Last verified

May 2026

Overview

Immersion Group is a strategic experience innovation company based in Johannesburg, South Africa, and London, UK, specializing in crafting impactful digital experiences for businesses across various sectors. We combine decades of experience with a human-centered design approach to deliver performance-driven solutions. Our team leverages behavioural psychology, user journey design, and agile delivery to amplify client and staff experience, whether it’s B2B, direct-to-customer, or internal innovation. We focus on uncovering key moments that shape wholistic employee and client experience, and engineering user mindsets & behaviours to craft products that drive performance. We’re passionate about creating value through strategic design, fostering collaboration, and relentlessly pursuing excellence.

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Contact Details

+2711 083 5580
info@immersion-group.com

Illovo, South Africa, 4 Fricker Rd

+2

Founded

2012

Company Type

Private Limited Company

Employees

50-100

Keywords

#behavioural psychology

#learnings

#human-centred design

#business transfomation

#business innovation

#strategy

#consulting

#customer-centric solutions

#user experience design

#customer experience design

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