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iSource Contact Center Outsourcing

Cairo, Egypt ยท Business Services

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Verified by Enterprise League

Data quality

Partial

Last verified

Mar 2021

Overview

iSource Contact Center is a company founded by a group of Vodafone's UK top customer service and sales employees. We identified major issues companies face, mainly it's the poor quality of the offshore contact centers. For sure, any company will look through every possible way to reduce the costs/expenses to increase the profits. However, from an operational perspective YES, you are reducing your expenses, but you are also reducing your quality, thus leading to impacting your customer experience. So, we came up with the solution as we in Egypt, proven that we can provide real value and quality support to your business, and still at the same time offer competitive rates. Your success is our success, and our goal is to grow big for this, we will do our best to remain a positive brand image about you and your company. In addition to this, heal any headache you got from any previous outsourcing experience.

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