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It's Personal | Retention for DTC Brands

London, United Kingdom (UK) · Sales and Marketing

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#email marketing

#crm marketing

#paid social media

#facebook advertising

#instagram advertising

#tik tok advertising

#content marketing

#purpose driven lifestyle brands

#ecommerce

#dtc growth

It's Personal | Retention for DTC Brands is a Sales and Marketing company based in London, United Kingdom (UK), founded in 2018, with 2-10 employees. It's Personal | Retention for DTC Brands's profile is verified on Enterprise League.

Overview

It’s Personal is a London-based agency specializing in cross-channel retention strategies for lifestyle ecommerce brands. Founded by Mags and Olga, who previously spearheaded Customer Retention functions at sofa.com, we help brands like Cupsmith and Knock Knock significantly reduce their marketing costs per customer through data-driven email, SMS, push, and WhatsApp campaigns. We leverage our extensive experience in DTC and ecommerce, combined with a commitment to purpose-driven businesses, to deliver measurable results and foster sustainable growth.

Our team of experts – including growth strategists, CRM managers, and graphic designers – are passionate about connecting customer data to create personalized experiences and drive customer loyalty. We’re dedicated to helping brands maximize their marketing ROI and build lasting relationships with their customers.
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Contact Details

hello@itspersonal.agency

London, United Kingdom (UK), Remote

Founded

2018

Company Type

Private Limited Company

Employees

2-10

Categories

Advertising Agency
Advertising and Marketing
Marketing

Keywords

#email marketing

#crm marketing

#paid social media

#facebook advertising

#instagram advertising

#tik tok advertising

#content marketing

#purpose driven lifestyle brands

#ecommerce

#dtc growth

Awards

• 2026 OpenSee all

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