Metro Communications Agency

Metro Communications Agency is a leading Public Safety Answering Point (PSAP) and dispatch center serving the City of Sioux Falls and Minnehaha County in South Dakota. As ‘First to Serve,’ we provide critical emergency 911 and non-emergency services, ensuring rapid and effective response to all calls for service. Our dedicated team of dispatchers and emergency medical dispatchers (EMDs) are accredited as an Emergency Medical Dispatch (EMD) Accredited Center of Excellence (ACE), reflecting our commitment to the highest standards of public safety.

We handle a significant volume of calls daily, partnering seamlessly with local law enforcement, fire departments, and medical services to protect and serve our community. Metro Communications Agency plays a vital role in maintaining public safety and responding to emergencies throughout Sioux Falls and Minnehaha County.