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Observe AI

California, United States (US) · Information Technology

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#Machine Learning

#Artificial Intelligence

#Conversation Intelligence

#Contact Center Quality Assurance

#Call Center Quality Assurance

#Speech Analytics

#Agent Performance & Coaching

Observe AI is a Information Technology company based in California, United States (US), founded in 2017, with 200-500 employees. Observe AI's profile is verified on Enterprise League.

Overview

Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on a 30 billion-parameter contact center large language model (LLM) and the most accurate Generative AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance. Leading companies like Accolade, Pearson, Public Storage, and 2U partner with Observe.AI to accelerate outcomes from the frontline to the rest of the business.
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Contact Details

info@observe.ai

California, United States (US)

+1

Founded

2017

Employees

200-500

Categories

Software

Keywords

#Machine Learning

#Artificial Intelligence

#Conversation Intelligence

#Contact Center Quality Assurance

#Call Center Quality Assurance

#Speech Analytics

#Agent Performance & Coaching

Awards

• 2026 OpenSee all

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