Perch Group

At North West-based Perch Group we take a different approach to resolving debt, responsibly. To keep it simple for both clients and customers, we provide a one-stop-shop of market-leading, data-led services across the whole debt lifecycle: • Debt purchase – through Perch Capital, a specialist debt purchaser of regulated and unregulated unsecured debt portfolios (www.perchcapital.co.uk) • Debt collection services – through ACI, an FCA regulated digital first debt resolution agency (www.aciuk.co.uk) • Litigation and enforcement services – through TM Legal Services, an SRA regulated and digitally enabled law firm (www.tm-legalservices.co.uk) • Field services and reconnection We’re not just a buyer that sees debt purchase as transactional: We build long-term partnerships as an extension of our clients’ teams. We are able to service the full spectrum of debt types and sectors from mail order and financial services to utilities and telecoms whatever the size, type or complexity of portfolios or accounts. Because of our entrepreneurial culture, we can make quick decisions, unpick any issues, and reduce the hassle for all involved, while maintaining the highest best practice principles as standard. This unique combination of experience and agility allows clients to focus on their customer acquisition strategy and front-end journeys, using us as a ‘perch’ to lean on. Our focus is on managing customers in arrears and ensuring that they get fair treatment. We operate a three lines of defence governance structure to protect both our clients and our own brand.