RankMiner
Saint Petersburg, United States (US) · Finance and Banking
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Data quality
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#predictive voice analytics
#voice
#machine learning
#call center
#artificial intelligence
#big data
#customer experience
#customer support
#collections optimization
#bpo
RankMiner is a US-based provider of predictive voice analytics, specializing in call center optimization and revenue growth.We help businesses, particularly in the Financial Services sector, including collection agencies and inside sales teams, unlock the hidden potential within their call data.
Overview
We help businesses, particularly in the Financial Services sector, including collection agencies and inside sales teams, unlock the hidden potential within their call data. Our platform analyzes 100% of customer interactions, identifying high-value prospects and optimizing agent performance through advanced Machine Learning models.
RankMiner’s unique approach, leveraging 176+ features to assess emotional behavior and tone, delivers actionable insights to reduce operating costs and maximize profits. We are dedicated to transforming how businesses approach customer engagement and agent effectiveness, driving significant improvements in key performance indicators.
Contact Details
Saint Petersburg, United States (US), 801 3rd Street South
Company Type
Public Limited Company
Employees
10-20
Categories
Keywords
#predictive voice analytics
#voice
#machine learning
#call center
#artificial intelligence
#big data
#customer experience
#customer support
#collections optimization
#bpo
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