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Scalivo

Berlin, Germany · Business Services

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Overview

RUNNING ECOM OPS SHOULDN'T FEEL THIS STRESSFUL Scalivo is Ops-as-a-Service for ecommerce brands — handling day-to-day operations where automation stops, so founders and their teams get immediate relief without the risk and complexity of hiring. EMBEDDED ECOMMERCE OPERATIONS Our operators support ecommerce brands across: • Customer service (email & text-based support) • Product listings & catalogue operations • Payments, fraud & dispute workflows • Marketplace operations • Back-office and data processing • Operational overflow during peak periods Our remote-first, AI-assisted model allows brands to scale operations without adding internal headcount. BUILT FOR GROWTH, NOT LOCK-IN Scalivo provides immediate operational relief with the flexibility modern ecommerce teams need. • Month-to-month engagement • Fast onboarding • AI-savvy human operators • Capacity aligned with demand We combine structured processes, modern tooling, and a highly capable team to deliver reliability without long-term lock-in. And brands always start with a 30-day pilot phase to experience the model before committing long-term. A HUMAN-DRIVEN, AI-ASSISTED MODEL Our operators leverage advanced AI tools to increase speed, accuracy, and consistency — while maintaining a human-first approach to communication and decision-making. Most of our operators come from strong academic and technical backgrounds, enabling them to manage complex ecommerce workflows with precision and accountability. The result: stable operations, strong customer experiences, and a support structure that evolves with your brand. BUILD OPERATIONAL STABILITY If your ecommerce operations are under pressure — or preparing to scale — Scalivo provides the embedded support structure to move forward with confidence. Visit scalivo.com or email hello@scalivo.com to learn more.

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Contact Details

info@scalivo.com

Berlin, Germany

Founded

2022

Employees

50-100

Keywords

#customer service

#customer support

#customer success

#customer experience

#customer satisfaction

#process optimisation

#knowledge base improvement

#data entry services

#data processing

#data analysis and reporting

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