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Scorebuddy

Dublin 8, Ireland · Business Services

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Data quality

Complete · Accuracy

#Employee Quality Assurance

#Employee Quality Monitoring

#Scorecards

#Staff Quality Assurance

#Staff Quality Monitoring

#Agent Engagement

#text analytics

#training

#LMS

#contact center training

Scorebuddy is a Business Services company based in Dublin 8, Ireland, founded in 2001, with 20-30 employees. Scorebuddy's profile is verified on Enterprise League.

Overview

Scorebuddy is a cloud based All in One Quality Assurance software platform for Contact Center professionals; used to Find, Fix and Measure quality issues resulting in a great customer experience and quantifiable results. Using scorecards, text analytics, surveys and training and development solutions we provide a comprehensive platform for Call Center professionals who want to significantly improve Customer Experience Take a 14 Day Free Trial at www.scorebuddyqa.com It will reduce review times, uncover actionable data and can be used to share best practice with your agents, improve staff engagement, collaboration and confidence, as well as reducing preparation time. Third party outsourcers can also be monitored bringing a new level of external QA to bear on those relationships.
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Contact Details

dmcgeough@scorebuddyqa.com

Dublin 8, Ireland

Founded

2001

Employees

20-30

Categories

IT Consulting Services
IT Services

Keywords

#Employee Quality Assurance

#Employee Quality Monitoring

#Scorecards

#Staff Quality Assurance

#Staff Quality Monitoring

#Agent Engagement

#text analytics

#training

#LMS

#contact center training

Awards

• 2026 OpenSee all

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