S-easy
Istanbul, Turkey · Information Technology
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Verified by Enterprise League
Data quality
Complete · Accuracy
Last verified
May 2024
#Customer Management
#Request Management
#Software
#web
#Ticket
#Ticket Management System
#Ticket Tracking
#Talep Yönetim Sistemi
#Müşteri Talebi Yönetimi
#Şirket İçi Ticket
S-easy is a Information Technology company based in Istanbul, Turkey, founded in 2015, with 2-10 employees. S-easy's profile is verified on Enterprise League.
Overview
S-easy is a Helpdesk / Ticket management system.
You can use this tool to create a ticket automatically from your customer requests (via emails or API) or your internal tickets to track the tasks on your teams.
* Be integrated to your own software via API and even your email (inbound & outbound).
* Customize your s-easy for your workflows and can report it.
* Cloud and On-Premise versions are available.
Abilities:
- Ticket tracking
- Scheduled Jobs
- Ticket assignenment
- Custom fields
- Automated reports
- Working hours on the ticket
- Overview Agent workload
- Email notifications to customer
- Email notifications to Agents
- Comments
- API integrations
- Creates ticket from incoming emails
- Reports
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