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S-easy

#Customer Management

#Request Management

#Software

#web

#Ticket

#Ticket Management System

#Ticket Tracking

#Talep Yönetim Sistemi

#Müşteri Talebi Yönetimi

#Şirket İçi Ticket

Overview

S-easy is a Helpdesk / Ticket management system. You can use this tool to create a ticket automatically from your customer requests (via emails or API) or your internal tickets to track the tasks on your teams. * Be integrated to your own software via API and even your email (inbound & outbound). * Customize your s-easy for your workflows and can report it. * Cloud and On-Premise versions are available. Abilities: - Ticket tracking - Scheduled Jobs - Ticket assignenment - Custom fields - Automated reports - Working hours on the ticket - Overview Agent workload - Email notifications to customer - Email notifications to Agents - Comments - API integrations - Creates ticket from incoming emails - Reports

Most teams do this before shortlisting


Contact Details

info@s-easydesk.com

Istanbul, Turkey

Founded

2015

Employees

2-10

Categories

Keywords

#Customer Management

#Request Management

#Software

#web

#Ticket

#Ticket Management System

#Ticket Tracking

#Talep Yönetim Sistemi

#Müşteri Talebi Yönetimi

#Şirket İçi Ticket

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