Sentiment Search

Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens. We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insights derived from review platforms, social platforms, delivery platforms and any other text-based feedback channels. These industry-specialised metrics can be used to benchmark every aspect of a business against its competitors in unmatched detail, pinpoint weaknesses, prioritise actions and ultimately improve online ratings.