Sevaka

Sevaka, derived from Sanskrit, means “one who serves” – a reflection of our commitment to AI innovation in the superannuation industry and helping organisations provide personalised and efficient customer service. Our mission is to reduce the pressure and workload of your financial advisors & customer service staff while ensuring cost-efficiency and regulatory compliance for your organisation. Sevaka’s AI agent, AIFA, can interact with your members via voice, chat, and email, allowing you to service and understand your existing members better. AIFA delivers fast, compliant client servicing at scale, helping KiwiSaver providers and advisers reduce costs while improving customer service and accessibility.