The Fold Agency
Orlando, United States (US) · Business Services
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Last verified
May 2026
#consulting
#customer experience
#marketing
#organizational design
#implementation
#project management
#chief of staff
#budget
#strategy
#innovation
Overview
The Fold Agency is a strategic consulting agency based in Orlando, Florida, specializing in customer experience (CX) and fractional executive services.
We partner with businesses – including start-ups and established corporations – across industries like retail, travel & hospitality, and real estate – to transform their customer experience and drive revenue growth. Our approach centers on operational effectiveness, leveraging deep industry knowledge and proven marketing expertise to identify and implement impactful solutions.
The Fold Agency offers a unique blend of concierge strategic consulting, fractional CMO/Chief of Staff resources, and performance coaching, helping clients optimize their operations, enhance customer loyalty, and achieve sustainable growth. We’re dedicated to delivering exceptional results through innovation and a people-focused approach. Fractional Executives & Performance Coaching
We partner with businesses – including start-ups and established corporations – across industries like retail, travel & hospitality, and real estate – to transform their customer experience and drive revenue growth. Our approach centers on operational effectiveness, leveraging deep industry knowledge and proven marketing expertise to identify and implement impactful solutions.
The Fold Agency offers a unique blend of concierge strategic consulting, fractional CMO/Chief of Staff resources, and performance coaching, helping clients optimize their operations, enhance customer loyalty, and achieve sustainable growth. We’re dedicated to delivering exceptional results through innovation and a people-focused approach. Fractional Executives & Performance Coaching
Contact Details
info@thefoldagency.com
Orlando, United States (US)
Founded
2010
Company Type
Private Limited Company
Employees
10-20
Keywords
#consulting
#customer experience
#marketing
#organizational design
#implementation
#project management
#chief of staff
#budget
#strategy
#innovation
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