Where's Your Customer?
Manchester, United Kingdom (UK) · Business Services
We built this page from public sources.
Do you work at Where's Your Customer??
Claim this profile to manage your company.
Verified by Enterprise League
Data quality
Complete · Accuracy
Where's Your Customer? is a Business Services company based in Manchester, United Kingdom (UK), with 2-10 employees. Where's Your Customer?'s profile is verified on Enterprise League.
Overview
Where's Your Customer? is a UK-based retail customer experience consultancy and podcast dedicated to helping retail businesses put the customer back at the heart of their operations. Founded by CCXP-certified consultant Jo Williams, the company provides practical insights and strategies for retail professionals to understand and improve the customer journey. With over 25 years of experience in UK retail, Jo’s journey began with observing customer interactions in local supermarkets, leading to a deep fascination with human connection and the impact of small gestures. This curiosity fueled her career, from marketing roles at Focus DIY and Iceland to a Master's degree in consumer behaviour. Today, Where's Your Customer? offers customer journey mapping workshops, audits, and ongoing support, empowering retail teams to transform guesswork into confident decisions and drive lasting customer loyalty. The company’s approach is rooted in a genuine desire to understand the customer’s perspective, drawing on a blend of retail experience, family history research, and a commitment to data-driven insights.
Contact Details
jo@wheresyourcustomer.com
Manchester, United Kingdom (UK)
Company Type
Public Limited Company
Employees
2-10
Companies teams usually look at after Where's Your Customer?
Comparing a few options usually leads to better decisions
Save companies to compare later. Useful when sharing options with your team
This is how your company profile looks to others.