Whitebone Experience Management
Yerevan, Armenia · Business Services
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We develop Experience Management (XM) services and programs to execute exceptional customer, employee, product and brand experience strategies via: - Human-centered strategy and culture development programs - Business processes analysis and optimization - Advanced technologies integration (CRM, NPS, ticketing, loyalty programs) - NPS, feedback collection and analysis - KPIs, metric measurements and ROI - Journey mapping (Customer, Employee, Product, Brand) - Usability testing - CRM systems integration and optimization - Experience design and improvement - Training and development
Overview
Contact Details
Yerevan, Armenia
Founded
2020
Employees
2-10
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