Wrangle
Durham, United States (US) · Information Technology
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Complete · Accuracy
Last verified
May 2026
Overview
Wrangle is a Durham, North Carolina-based AI-powered ticketing and workflow platform built directly into Slack.
We empower teams across IT, HR, customer support, and sales to streamline internal and external helpdesk operations. Wrangle solves the challenges of context switching, missed requests, and inefficient reporting, allowing businesses to focus on what matters most – their customers and employees.
What sets Wrangle apart is our agentic approach, combining AI-powered ticket deflection with intuitive workflows, all within the familiar environment of Slack. We help organizations automate 75% of common support requests, provide real-time insights into team performance, and ensure that no request ever slips through the cracks.
Founded in 2020, Wrangle is rapidly scaling to support businesses of all sizes, offering a modern and flexible solution for managing support and workflows. We are trusted by top companies seeking to improve their customer experience and operational efficiency.
We empower teams across IT, HR, customer support, and sales to streamline internal and external helpdesk operations. Wrangle solves the challenges of context switching, missed requests, and inefficient reporting, allowing businesses to focus on what matters most – their customers and employees.
What sets Wrangle apart is our agentic approach, combining AI-powered ticket deflection with intuitive workflows, all within the familiar environment of Slack. We help organizations automate 75% of common support requests, provide real-time insights into team performance, and ensure that no request ever slips through the cracks.
Founded in 2020, Wrangle is rapidly scaling to support businesses of all sizes, offering a modern and flexible solution for managing support and workflows. We are trusted by top companies seeking to improve their customer experience and operational efficiency.
Contact Details
info@wrangle.io
Durham, United States (US)
Founded
2020
Company Type
Private Limited Company
Employees
2-10
Categories
Keywords
#workflow automation
#process automation
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