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Wrangle

Durham, United States (US) · Information Technology

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Verified by Enterprise League

Data quality

Complete · Accuracy

Last verified

May 2026

#workflow automation

#process automation

Wrangle is a Information Technology company based in Durham, United States (US), founded in 2020, with 2-10 employees. Wrangle's profile is verified on Enterprise League.

Overview

Wrangle is a Durham, North Carolina-based AI-powered ticketing and workflow platform built directly into Slack.

We empower teams across IT, HR, customer support, and sales to streamline internal and external helpdesk operations. Wrangle solves the challenges of context switching, missed requests, and inefficient reporting, allowing businesses to focus on what matters most – their customers and employees.

What sets Wrangle apart is our agentic approach, combining AI-powered ticket deflection with intuitive workflows, all within the familiar environment of Slack. We help organizations automate 75% of common support requests, provide real-time insights into team performance, and ensure that no request ever slips through the cracks.

Founded in 2020, Wrangle is rapidly scaling to support businesses of all sizes, offering a modern and flexible solution for managing support and workflows. We are trusted by top companies seeking to improve their customer experience and operational efficiency.
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Contact Details

info@wrangle.io

Durham, United States (US)

Founded

2020

Company Type

Private Limited Company

Employees

2-10

Categories

Web Development
Developer Tools
Software

Keywords

#workflow automation

#process automation

Awards

2026 OpenSee all

Products

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Wrangle Slack Integration
Software

A modern ticketing system for both internal and external helpdesks. Internal ticketing for IT, HR, and ops. Provide faster and more transparent service to your colleagues in your team’s channels.

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Services

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Agentic AI
Software

Wrangle’s AI deflects 75% of common tickets by leveraging your knowledgebase to instantly respond and answer user questions directly in Slack. AI Agent Copilot learns from past tickets, analyzes each new request, and suggests a relevant, accurate response. Agents can edit or send directly in Slack threads.

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