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zenloop

Berlin, Germany · Information Technology

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#Net-Promoter-Score

#Feedback Management

#CustomerExperience

#Customer Listening

#SaaS

#eCommerce

#Customer Experience Management

#Customer Success

#Product Management

#User Experience

zenloop is a Information Technology company based in Berlin, Germany, founded in 2016, with 50-100 employees. zenloop's profile is verified on Enterprise League.

Overview

zenloop is an integrated experience management platform based on the Net Promoter Score®. The SaaS solution automatically collects customer feedback through various channels along the entire customer journey, analyzes & clusters it with the help of artificial intelligence & derives customized & personalized measures to retain satisfied customers & win back dissatisfied customers. The software can be seamlessly integrated into solutions such as Salesforce, Spryker, Emarsys Zendesk, Slack or Shopify or used as an addition to the existing tech stack. The zenloop portfolio includes brands such as Momox, Douglas, Penta, ATU, Mister Spex, Foodspring & Jochen Schweizer. zenloop is a https://saas.group brand. _____________ WORKING @ ZENLOOP For our fast growing Software-as-a-Service solution we are always on the hunt for motivated & talented people to help us further write our success story. As part of our team, you will focus on our goal of becoming the leading experience management platform in Europe & on your personal development in your daily work. This is how it looks: - Challenging, varied tasks in a dynamic & innovative, but familiar environment - A fast learning environment with the opportunity to grow together with us as a company & our motivated, international team - A lot of responsibility & creative freedom for your own topics - Experienced founder & management team who care about you & your tasks - Comprehensive & structured onboarding + regular feedback sessions to support your individual development - Open culture - Fixed training budget/year + fixed team event budget/quarter - Company events, lunches & company offsites Join our great team, accelerate your personal growth, and help companies to perfect customer relationships: https://saas.group/career/
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Contact Details

info@zenloop.com

Berlin, Germany

Founded

2016

Employees

50-100

Categories

Software
VoIP

Keywords

#Net-Promoter-Score

#Feedback Management

#CustomerExperience

#Customer Listening

#SaaS

#eCommerce

#Customer Experience Management

#Customer Success

#Product Management

#User Experience

Awards

• 2026 OpenSee all

Products

zenloop.jpg
zenloop
VoIP

zenloop is a Berlin-based SaaS company that offers a CX Action Management platform. As the pioneer in Action Management, zenloop enables top global corporations such as Deichmann, Hello Fresh, Tier Mobility, VW group, Kraft Heinz, Jochen Schweizer, and Henkel to boost customer retention, advocacy, and customer value through CX governance and intelligent automation. Our Customer Experience Management solution allows companies to collect omnichannel feedback along the customer journey. After clustering and prioritizing insights, our application derives key drivers and develops intelligent action plans to automatically win back churning customers, retain satisfied customers, drive advocacy, and trigger customer-centric innovation. Unlike Feedback Management applicatio...

$107.9 /mo

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