Oreka TR | CallMiner

Oreka TR is a cloud-based call recording solution which assists contact centers and communication service providers with live monitoring and speech analytics. Key features include multi-site recording, data export, retention management and archiving. The application comes with an analytics tool which enables administrators to choose, track and record red-flag phrases in conversations. Users can search, find, and categorize recordings based on time or date of calls, incoming phone numbers, outgoing phone numbers, timestamp, recording durations and more. Additionally, teams can use the stereo recording feature to create high-quality audio files, enabling speech to text translations, keyword spotting and voice biometrics. Oreka TR integrates with third-party app...