Management Consulting Companies in Croatia

OB2B stands for Outsource Business to Business. We are a business development agency specializing in SDR and BDR outsourcing for German and English-speaking markets. Our expertise stands in the B2B market, especially in the IT, Software & Technology industries. In 10 years of experience, we polished our know-how, and thanks to our complete transparency we gained the trust of our clients. With a personal and multichannel approach, we find leads and drive sales for companies that don't have the time, resources, or expertise for it. We develop relationships, listen and talk. OB2B is a brand of our consulting company "Prodajni ured d.o.o.”, which is specialized in the assessment, education, and training of sales teams. We're dedicated to creating perfectly tailored projects, campaigns, and strategies for our clients. Closely listening and paying attention to the details helped us master our profession, and it's pushing us further to be more persistent, work hard, and be bold.

ARCUS NET (ex Fluctus Marketing) nasce come provider di servizi di contact center e supporto alla gestione della customer base. SERVIZI Una vasta gamma di servizi è messa a disposizione alle grandi, medie e piccole imprese, alle istituzioni ed alle associazioni che necessitano del nostro aiuto e del nostro know-how, composto dalla gestione a 360° dalle linee customer care, customer’s acquisition, helpdesk di primo e secondo livello, telemarketing e molto altro ancora: monitoraggio del mercato, sondaggi, archivi, elaborazione dati, oltre al servizio eccellente di recupero crediti telefonico. OUTSOURCING L’outsourcing è un modello tramite il quale i nostri partner hanno possibilità di scegliere tra diversi tipi di servizi che un call center moderno può offrire, sempre nel rispetto delle tempistiche richieste dal committente. Una tecnica moderna che permette di risparmiare sui beni materiali, sulle risorse tecniche ed umane, che è sempre più comune nel mondo degli affari. Il committente può così concentrarsi completamente alla sua attività (Core Business), affinché il servizio del call center progredisca nello sviluppo del portafoglio clienti e nella crescita della customer satisfaction. Le attività svolte nel nostro contact center sono: • Gestione di inbound e outbound • Recupero crediti • Telemarketing, teleselling e pubblicità (proposta/stipulazione contratti, fissazione appuntamenti, brand awareness, programmi di fidelizzazione) • Esecuzione di progetti e di attività legate alla promozione del marchio • Analisi ed elaborazione dati, archiviazione • Servizio multilingue (italiano, sloveno, croato, serbo, inglese e/o tedesco) • Backoffice (gestione dati clienti, gestione dei procedimenti amministrativi ed organizzazione delle attività che consente la realizzazione dei servizi destinati al cliente) • Sondaggi e analisi di costumer’s satisfaction • Consulenza EDP/IVR (generazione reportistiche varie)

Zaudin, a dynamic leader in business process and technology outsourcing (BPTO) services, proudly calls Osijek, Croatia, its home. Founded in June 2021, we are a 100% domestically owned company, known for our unwavering commitment to being a reliable ally for enterprises looking to refine their operations and foster growth. Our dedication to expansion led us to open new offices in Zagreb, Skopje, and Sarajevo in 2023. This strategic move firmly establishes Zaudin as a prominent player in the Adria region, well-prepared to provide top-tier BPTO services to businesses striving for operational excellence. With our firmly rooted presence in the region, Zaudin has already showcased its prowess by delivering exceptional support to international telecommunications and media giants. Leveraging our deep knowledge of the local business landscape and our team of highly skilled industry experts, we are wholeheartedly committed to helping businesses of all sizes achieve their objectives and thrive in the fiercely competitive Adria market. Our pledge to excellence and our passion for delivering exceptional results drive us to become your trusted partner on the path to success. Our client-centric approach guarantees that you receive individualized attention and tailor-made solutions designed to suit your unique needs. We take immense pride in delivering unparalleled quality, efficiency, and cost-effectiveness, empowering you to maximize your return on investment and gain a competitive edge within your industry.

🚀 Wachstum ohne System ist der teuerste Fehler junger Unternehmen & Startups. LB Consulting hilft jungen Unternehmen & Startups, Zeit und Geld zu sparen, indem wir aus Chaos klare, skalierbare Strukturen machen. Was wir tun: ⚙️Prozessoptimierung: Wir verschlanken Abläufe, schaffen klare Zuständigkeiten und eliminieren Doppelarbeit. ➡️ Ø 35 % weniger Zeitaufwand; das sind im Schnitt bis zu 56 Stunden pro Monat mehr Produktivität pro Mitarbeiter:in. 💻 Digitalisierung mit System: Wir wählen, integrieren und automatisieren Tools, die wirklich zusammenarbeiten. ➡️ Ø +25 % Produktivität durch smarte Prozesse und Automatisierung statt Tool-Chaos. 🛡️Rechtssichere Strukturen: Wir sorgen für DSGVO-konforme Abläufe, geprüfte Verträge und klare Richtlinien. ➡️ 0 % Risiko – 100 % Sicherheit. 🎯Unser Versprechen: Mehr Zeit. Weniger Stress. Mehr Budget.

VETTURELLI helps leaders and organisations to tackle the status quo and to transform according to the market needs in order to create an impact on their business results and society. For more than 12 years, we've worked with companies including Allianz, Croatian Telecom, GRAWE, Schneider Electric, Croatian Paralympic Commmittee and Vienna Insurance Group, and alongside leaders tackling the toughest issues of our time - education, inclusion, health care and sustainability. In addition to our consulting practice, we run workshops and do coaching that help individuals and organisations unlock their full potential and envision their corporate culture. ------------------------------ So, if we made you curious, please do not hesitate to contact us in English, German or Croatian at: info@vetturelli.com. ------------------------------

Mplus Group is a testament to the extraordinary possibilities that arise when we harness the synergies of Information Technology, Creativity, Credibility, and a genuine Care for People. Under the umbrella of Meritus Investments and its expansive portfolio of subsidiaries (70+), we lead across 6 business areas: Business Process and Technology Outsourcing (BPTO), Information Technology, E- commerce, Human Resources (HR), Education, and Real Estate. Our journey has been marked by remarkable growth, driven by strategic acquisitions and organic expansion, solidifying our position as one of the fastest-growing regional groups in Europe. Presently, Mplus Group thrives in 42 locations, boasting a workforce of over 13,000 professionals and extending services to clients in 57 countries. What truly distinguishes us is our unparalleled agility, ease of doing business, and our in-house software development team. • Through our owned companies operating under the esteemed Manpower (+Experis), Mplus excels in offering Human Resources Outsourcing (HRO) and Game and Application Testing solutions. • Some clients include the world's largest game development studio, world's largest retailer and leading energy, telco and government agencies. • 2300+ successful systems integrations projects • 19 Global Telcos using our SaaS solutions for 18+ years • Reduced agent training from 8 weeks to 8 hours and 98% of Tier 2-3 agents reduced through our AI and GenAI SaaS Solution Our Software as a Service (SaaS) and Contact Center solutions proudly maintain a 100% market retention rate. Further, our commitment to innovation is evident through Research and Development centers established in six locations, where we focus on cutting-edge technologies such as artificial intelligence, machine learning, and software designed for contact centers.