ABOUT THE PRODUCT
d-ialog is an AI-powered conversational operations platform for businesses managing customer service across WhatsApp, Mercado Libre, web and email. It connects AI agents to your business knowledge and workflows to answer customer questions in your brand voice and automate repetitive service tasks. A live operations console lets teams review conversations and sources, supervise responses, edit when needed and handle human escalations. Built on AWS with Amazon Bedrock, d-ialog also provides metrics on response quality, usage and knowledge coverage.
WHAT'S INCLUDED
Channels | WhatsApp, Mercado Libre, web, email |
AI Capabilities | Conversational AI agents and automation |
Supervision | Real-time human supervision |
Infrastructure | AWS with Amazon Bedrock |
FREQUENTLY ASKED QUESTIONS
d-ialog supports WhatsApp, Mercado Libre, web and email, bringing customer conversations together in one operational view.
Yes. Your team can review conversations and sources, supervise AI responses, make adjustments and handle escalations through the operations console.
d-ialog is engineered on AWS with Amazon Bedrock and connects AI agents to your business knowledge and workflows.
Yes. d-ialog can orchestrate specialized AI agents across customer conversations and operational workflows, with real-time human supervision.
These answers were provided directly by DEVELO. Last updated 1 week ago
IMAGES
Information is owner-confirmed
Last updated 1 week ago
Remote/WorldWide
Argentina
Channels
WhatsApp, Mercado Libre, web, email
AI Capabilities
Conversational AI agents and automation
Supervision
Real-time human supervision
Infrastructure
AWS with Amazon Bedrock
