Service
Plano Profissional
IT SERVICES
Brazil
ABOUT THE SERVICE
Mais visitas e mais agilidade. Inclui Portal do Cliente, 2 visitas técnicas presenciais por mês, 20 atendimentos de suporte remoto, manutenção preventiva completa com limpeza, ajustes, atualizações e otimizações, manutenção de computadores, notebooks e impressoras, gerenciamento e otimização de redes incluindo routers, switches, Wi-Fi e cabeamento, monitoramento avançado da rede e sistemas, relatórios e recomendações mensais, e prioridade no atendimento.
WHAT'S INCLUDED
On-site visits | Included |
Remote support sessions | Included |
Client portal | Included |
Reporting | Included |
Support priority | Included |
FREQUENTLY ASKED QUESTIONS
The Professional Plan includes 2 on-site technical visits per month.
The plan includes up to 20 remote support sessions per month.
Preventive maintenance includes cleaning, system checks, updates, optimization and routine verification of computers, notebooks and network equipment.
The plan includes network and Wi-Fi management, optimization of routers and switches, basic cabling support and monitoring of the corporate network environment.
Support covers corporate computers, notebooks, printers, network devices and related peripherals included in the service agreement.
These answers were provided directly by Suporte de TI - Resolve Tecnologias. Last updated 2 days ago
IMAGES
Information is owner-confirmed
Last updated 2 days ago
Brazil
On-site visits
Included
Remote support sessions
Included
Client portal
Included
Reporting
Included
Support priority
Included