ABOUT THE SERVICE
Keep customer records and phone activities in sync with DialerKing’s VICIdial CRM integration, cutting down double data entry for your agents. Instead of managing lead information, call activity, and customer records across separate systems, the integration allows relevant data to move between VICIdial and your CRM with less manual effort.
The solution can connect lead details, customer profiles, campaign information, call history, dispositions, agent activity, and other required data according to your business workflow. Agents can access important customer information while handling calls, while supervisors and administrators can maintain better visibility into campaign performance and sales activity.
DialerKing connects your VICIdial setup and CRM without forcing you to change your existing fields, workflows, or reporting tools. Connect your preferred CRM - standard or built from scratch - and customize the feature set to power your team's specific daily operations.
WHAT'S INCLUDED
Integrations | VICIdial and CRM systems |
Data synchronized | Lead details, customer profiles, campaign information, call history, dispositions, agent activity |
Customisation | Customize the feature set to power your team's specific daily operations |
IMAGES
Information is owner-confirmed
Last updated 1 week ago
Remote/WorldWide
United Kingdom (UK)
Integrations
VICIdial and CRM systems
Data synchronized
Lead details, customer profiles, campaign information, call history, dispositions, agent activity
Customisation
Customize the feature set to power your team's specific daily operations