Customer Thermometer

Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in the industry, CT works by making it super-easy for customers to rate your brands, products, services and people with just one click. Customer Thermometer is used by more than 10,000 support, service and help desk teams around the world to keep track of customer satisfaction, chart NPS and measure a range of other KPIs and metrics. It can even drive employee engagement and pulse surveys. Customer Thermometer surveys allow you to fully customize your survey experience so it’s aligned to your brand artwork, color scheme and digital marketing assets. Choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses – ...