Service
Halo Reseller
IT CONSULTING SERVICES
United Kingdom (UK)
ABOUT THE SERVICE
HaloITSM licensing supplied through Hikon, a UK reseller based in Leeds.
HaloITSM is an ITIL-aligned service management platform covering incident, problem, change, request, asset and CMDB, knowledge, SLA management and self-service. It is well worth weighing up where ServiceNow is more platform, and more cost, than the organisation actually needs.
Buying through us means the licensing conversation and the delivery conversation are the same conversation. We size the right module and agent mix for your team, arrange demo and trial access, handle quoting and renewals, and give you a straight view of where HaloITSM fits and where it does not. We implement both HaloITSM and ServiceNow, so the recommendation is not decided before we start.
HaloITSM is licensed per agent, so cost scales with the size of your service desk rather than the size of your organisation.
Contact us for a quote and a demo.
WHAT'S INCLUDED
Product | HaloITSM |
Licensing | Per agent |
Included | Sizing, demo, quote, renewals |
Location | Leeds, UK - UK-wide delivery |
FREQUENTLY ASKED QUESTIONS
Halo is faster and cheaper to stand up and licensed per agent, which suits small and mid-sized service desks. ServiceNow goes further on enterprise-wide workflow, ITOM and platform build. We deliver both and will tell you which fits.
Yes. We set up demo and trial access using your own scenarios rather than a generic demo instance, so you can judge it against how your team actually works.
Yes. We manage quoting, agent count changes and renewals, and flag ahead of time where your licensing no longer matches how you are using the platform.
These answers were provided directly by Hikon Limited. Last updated 2 weeks ago
Information is owner-confirmed
Last updated 2 weeks ago
United Kingdom (UK)
Product
HaloITSM
Licensing
Per agent
Included
Sizing, demo, quote, renewals
Location
Leeds, UK - UK-wide delivery