30 inspirational business quotes for customers

30 business quotes for customers to give an extra boost

Here are some quotes to reflect on in times when you are dealing with burnout and need extra motivation:

1. “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” – Henry Ford
   
2. “The customer’s perception is your reality.” – Kate Zabriskie
3. “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. “- Sam Walton
4. “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos
5. “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” – Peter Drucker
6. “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” – Ray Kroc
7. “The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.” – Thomas J. Watson
8. “By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.” – Richard Branson
9. “Courteous treatment will make a customer a walking advertisement.” – James Cash Penney
10. “The first step in exceeding your customer’s expectations is to know those expectations.” – Roy H. Williams
11. “Instead of focusing on the competition, focus on the customer.” – Scott Cook
12. “Take care of your customers and they’ll take care of your business.” – Unknown
13. “My definition of ‘innovative’ is providing value to the customer.” – Mary Barra
14. “Your customers are the lifeblood of your business. Their needs and wants impact every aspect of your business, from product development to content marketing to sales to customer service.” – John Rampton
15. “The golden rule for every businessman is this: ‘Put yourself in your customer’s place.” – Orison Swett Marden
16. “It’s not about me, it’s about you, the customer. And if I am effective in making what I do about you, and I can enhance you and elevate you, you will support me forever.” –  Kenneth Cole
17. “I learned from my first restaurant: Make customers happy, make sure the customer comes back again. And automatically, success has followed me.” – Nobu Matsuhisa
18. “It’s really simple: If you’re not meeting the wants and needs of the customer, you’re done. There’s not a lot of loyalty here.” – Doug McMillon
19. “A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.” – Richard Branson
20. “Customer service shouldn’t just be a department; it should be the entire company.” — Tony Hsieh
21. “Make a customer, not a sale.” — Katherine Barchetti
22. “Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” — Donald Porter
23. “A brand is no longer what we tell the customer it is—it is what customers tell each other it is.” — Scott Cook
24. “It’s not just about being better. It’s about being different. You need to give people a reason to choose your business.” — Tom Abbott
25. “Good customer service costs less than bad customer service.” – Sally Gronow
26. “Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral.” — Rick Tate
27. “The purpose of a business is to create a customer who creates customers.” — Shiv Singh
28. “Customer satisfaction is worthless. Customer loyalty is priceless.” — Jeffrey Gitomer
29. “If you’re not serving the customer, you’d better be serving someone who is.” — Jan Carlzon
30. “Every day, you’ll have opportunities to take chances and to work outside your safety net. Sure, it’s a lot easier to stay in your comfort zone… but sometimes you have to ask yourself: Why do you want to keep doing the same old thing?” — Martin Yan

Conclusion

No matter the size or stage of your business, keep these inspiring words in mind. The road to success is rarely straight and narrow, but with determination, creativity, and a commitment to your customers, you can overcome any challenge. Take heart in the wisdom and experience of those who have walked this path before you. Your customers are counting on you to lead the way – so stay encouraged, stay focused, and watch your business thrive.