Top 22 automotive startups leading the way in 2025

Top 22 automotive startups leading the way in 2025

Top 22 automotive startups leading the way in 2025

January 31, 2025

Groundbreaking automotive startups shaping the road to automotive advancements

Unconstrained by legacy designs, many automotive startups speed ahead with fresh visions, embracing cutting-edge technology and innovation. Many zoom toward an all-electric future, fueled by the latest advances in batteries and propulsion. Some automotive startups seek to shortcut old-school manufacturing methods, experimenting with 3D printing and modular designs to accelerate production.

Top automotive startups

Complete list of automotive startups that are worth knowing:

TrueMotion

Founded in 2012, TrueMotion is a leading platform that uses smartphone data to provide insights into driving behavior. The company has the world’s largest driving data set based solely on smartphones. The TrueMotion app runs quietly in the background to collect sensor information and other driving data.

TrueMotion’s proprietary software and machine learning algorithms analyze this data to generate safety and insurance insights for fleets and individual drivers. Features include customized scoring and coaching for risky driving maneuvers, accident detection and response, insights based on weather and road conditions, and individualized insurance pricing models. TrueMotion aims to make roads safer while making insurance fairer by using only the power of the smartphone.

Lucid Motors

Lucid Motors is an electric vehicle company advancing sustainable transportation through innovative design and engineering. Unlike traditional automakers, Lucid is solely focused on manufacturing premium all-electric cars that deliver new standards in efficiency, luxury, and performance. Leveraging in-house technological advancements in battery packs, power trains, and software, Lucid vehicles achieve previously unattainable ultra-long ranges while providing an elevated driving experience.

By concentrating its expertise exclusively on electric powertrains and high-end EV manufacturing, the company creates luxury sustainable mobility products fitting for the contemporary era. From their cutting-edge electric sedan to future vehicle lines, Lucid Motors aims to shape the future landscape of green automotive excellence through advanced proprietary technologies.

ChargePoint

Founded in 2007, ChargePoint built an EV charging network empowering driver adoption. Their stations provide convenient charging for public, fleet and residential settings.

ChargePoint serves businesses, utilities and drivers globally. Customers rely on their leading network and innovations to expand EV infrastructure. The technology aims to deliver seamless, scalable charging access.

Pony.ai

Founded in 2016, Pony.ai focuses on developing safe, accessible self-driving technology. Their software platform integrates AI, sensors and operational capabilities.

Pony.ai collaborates with automakers, shippers and governments globally. Partners rely on their technology to enable driverless mobility and delivery. The solutions aim to make autonomous transportation widely accessible.

Cruise

Founded in 2013, Cruise aims to deliver autonomous technology that expands access and safety. Their software platform integrates AI, sensors and operational capabilities.

Cruise partners with automakers and services globally. Collaborators leverage their leading technology to launch self-driving offerings at scale. The solutions aim to make driverless transportation mainstream.

Embark

Founded in 2016, Embark develops autonomous trucks to make road freight safer and more efficient. Their software platform integrates sensors, AI and logistics integrations.

Embark partners with shippers, carriers and fleet owners globally. Collaborators utilize their technology to enable hands-free highway driving and optimize operations. The solutions aim to transform trucking services.

Sonatus

Founded in 2018, Sonatus provides an agile software platform unifying in-vehicle and cloud systems. Their software integrates ADAS, telematics, diagnostics and more.

Sonatus partners with automakers globally. Partners utilize their unified approach to deploy smart, upgradeable architectures and systems. The solutions aim to enable continuous innovation.

Tekion

Founded in 2016, Tekion is focused on bringing advanced digital capabilities to automotive dealerships. Their software integrates sales, F&I, service and marketing on one platform.

Tekion partners with dealer groups globally. Partners utilize the cloud technology to optimize operations, gain insights and enhance consumer experiences. The platform aims to digitally transform automotive retail.

Cepton

Founded in 2016, Cepton Technologies makes high-performance, mass-market lidar sensors. Their lidars integrate proprietary imaging and AI software.

Cepton Technologies partners with automotive OEMs, AV developers and smart infrastructure firms globally. Collaborators utilize their lidars for advanced perception and 3D mapping. The solutions aim to enable safe autonomy and smarter spaces.

Ridecell

Founded in 2009, Ridecell provides cloud-based platforms automating and optimizing shared mobility services. Their software manages fleets, drivers, and end-user apps.

Ridecell serves car rental firms, OEMs, dealers and automotive startups globally. Customers rely on their expertise to launch and scale innovative mobility services. The platforms aim to power the future of transportation.

Nauto

Founded in 2015, Nauto developed AI that understands driver behavior and vehicle context. Their software analyzes in-cabin and contextual data to reduce collisions.

Nauto partners with insurers, fleets and automakers globally. Collaborators leverage their technology for real-time driver coaching and risk assessment. The solutions aim to curb accidents and bolster safety.

TrueCar

Founded in 2005, TrueCar brings more transparency and efficiency to car buying through data and technology. Their platform provides pricing insights and an online marketplace.

TrueCar partners with dealers and OEMs across the US. Partners benefit from exposure to informed, empowered car buyers on the TrueCar platform. The technology aims to build trust in the car buying process.

Phantom Auto

Founded in 2017, Phantom Auto develops teleoperation technology to advance driverless capabilities. Their software allows remote drivers to steer vehicles from afar.

Phantom Auto partners with autonomous trucking, logistics and EV companies globally. Partners employ their teleoperation to enhance remote monitoring, operation and assistance. The platform aims to expand autonomy’s potential.

Canoo

Founded in 2017, Canoo reimagines EV design through their customizable skateboard platform. Their technology integrates motors, batteries and electronics in a flat chassis.

Canoo is partnering with automakers and suppliers globally. Partners utilize their skateboard platform to electrify vehicles cost-effectively. The modular design enables rapid customization.

Aperia

Founded in 2012, Aperia focueses on developing technology that optimizes tire pressure in real time. Their devices continually maintain proper inflation while driving.

Aperia partners with fleets, trucks and trailers globally. Partners install their tire inflation technology to reduce blowouts, increase fuel economy and prevent breakdowns. The devices aim to maximize uptime and lower costs.

Sight Machine

Founded in 2011, Sight Machine transforms manufacturing with AI-driven insights. Their software analyzes production line data to optimize processes.

Sight Machine serves manufacturers globally across industries. Customers leverage the platform to improve quality, reduce downtime and boost efficiency. The insights aim to maximize productivity and quality control.

AutoFi

Founded in 2015, AutoFi provides digital F&I capabilities enabling online vehicle purchases. Their software streamlines credit, financing, insurance and other car-buying requirements.

AutoFi partners with dealers and lenders across the US. Partners utilize the platform to incorporate financing solutions into online sales. The software aims to deliver seamless, end-to-end car buying functionality.

HyreCar

Founded in 2014, HyreCar leverages unused vehicles to facilitate rideshare driving. Their platform matches owners with Uber, Lyft and delivery drivers needing vehicles.

HyreCar serves rideshare drivers across the US. Drivers access vehicles from a wider selection of models and locations. Owners earn income from idle assets. The platform aims to provide reliable, mutually beneficial car access.

HONK

Founded in 2013, HONK delivers rapid, reliable roadside help through their digital platform and network of tow truck partners. Their app summons assistance using location-based driver matching.

HONK serves stranded drivers across the US and Canada. Users secure fast, tracked assistance with minimal hassle. The platform aims to make roadside help seamless while offering revenue opportunities to towing partners.

Edmunds

Founded in 1966 as a car information provider, Edmunds is focused on bringing comprehensive automotive data and reviews to consumers. Their platform offers pricing, comparisons, articles and more.

Edmunds serves online car shoppers across the US. Users access unbiased insights, inventory and price guidance to inform purchase decisions. The platform aims to make car buying efficient, empowered and hassle-free.

Ample

Founded in 2014, Ample developed an automated, rapidly scalable EV charging solution. Their system uses robot battery swapping to enable quick charging.

Ample partners with fleets, taxis, and rideshare companies globally. Partners employ the robotic charging to maximize uptime and utilization. The solution aims to make EVs as fast and convenient as gas vehicles.

Driveway

Founded in 2019, Driveway brings telematics insights to everyday auto insurance. Their mobile app analyzes individual driving to provide feedback and savings.

Driveway partners with insurers across the US. Partners integrate the app to motivate and verify safe driving for discounted, usage-based policies. The technology aims to make roads safer while rewarding prudent drivers.

Conclusion

It’s too early to tell whether startups will realize their full potential or if traditional giants will hold onto pole position. But one thing is certain – with these new players accelerating innovation, the roads ahead promise to take us into exciting, uncharted territory.

Discover more creative startups that might interest you:

 

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20 baby food startups transforming baby nutrition (2025)

20 baby food startups transforming baby nutrition (2025)

20 baby food startups transforming baby nutrition (2025)

January 31, 2025

Blooming baby food startups crafting healthy beginnings for your baby

The baby food industry is literally experiencing a “baby boom” as the market is forecasted to reach $150 billion by 2023. This is opening the industry for increasing number of baby food startups that are working hard on providing the best nutrition to help them grow strong and healthy. 

Top baby food startups

Complete list of baby food startups that are worth knowing:

Happy Family Organic

Founded in 2003, Happy Family was one of the first brands to recognize the need for healthy, convenient foods specifically tailored to infants and young children. The company was started by parents who wanted better choices than just traditional processed baby food. Happy Family products contain organic ingredients blended together to maximize nutrition quality. Their line of pouches makes it easy for parents to feed babies fruits, vegetables and superfood blends while on the go.

Happy Family found early success by focusing on organics and nutrition at a time when few baby food options offered both. As demand grew from parents, the company expanded from pouched purees to also include cereals, snacks and yogurt. Happy Family continues to innovate by creating superfood recipes uniquely formulated for each stage of an infant’s development.

Else Nutrition

This internet-native company offers a subscription service delivering plant-based food and beverages tailored to meet children’s nutritional needs. Their product line, suitable for gluten and allergen-conscious diets, features non-GMO verified shakes, cereals, and nutritional smoothies made from organic ingredients. Free of dairy, soy, corn syrup, and palm oil, formulations focus on fruits, vegetables, nuts, seeds, and nutrient-dense grains to provide kids with essential vitamins and minerals.

As a convenient solution for busy families seeking healthy, eco-friendly foods, subscriptions provide tailored crates of creatively flavored foods and drinks each month. They aim to give parents easy access to nourishing kids with wholesome plant-based nutrition free of additives or hard-to-pronounce ingredients other brands contain.

Babease

Founded in 2017, Babease wanted to provide nutritious, organic baby food for parents. Their pouches contain simple, wholesome ingredient combinations.

The company sells its products online and in stores like Buy Buy Baby and Whole Foods. Parents love the healthy, fresh options Babease offers at each stage. The pouches make feeding straightforward and less messy.

Impress foods

Founded in 2019, Impress foods offer wholesome, plant-based baby food. Their pouches contain organic fruits, veggies, grains and vitamins.

Impress foods sells its baby purees online through subscription plans. Parents love the vast flavor options that expose babies to new tastes. The cold-pressed method retains nutrients better than cooking.

TummyFriendly Foods

Founded in 2017, TummyFriendly Foods wanted to provide organic, sprouted grains for healthy baby food. Their mixes make nutritious porridges and purees.

The company sells its products online and in Indian grocery stores. Parents appreciate the certified organic ingredients that retain more nutrients. The sprouted grains are easily digestible for little tummies. Since launching, the brand has expanded into new food categories like snacks. TummyFriendly has become a leading organic baby food brand in India.

PlantBaby

Founded in 2019, PlantBaby creates wholesome, plant-based nutrition for all ages. Their products contain organic superfoods tailored to each stage of growth.

PlantBaby sells its milk, cereals, and smoothies online. Parents appreciate the ultra-healthy ingredients grown sustainably. The non-dairy milks offer complete nutrition without allergens.

Cerebelly

Founded in 2019, Cerebelly sought to provide healthy, customized nutrition for kids. Their products match each child’s needs and taste preferences.

For busy parents seeking tailored nutrition, Cerebelly delivers. Their customized food matches each child’s nutritional requirements. Judging by the customizable offerings, the company has succeeded in personalizing healthy foods for developing kids.

BebeBurp

Founded in 2020, BebeBurp offer wholesome, homemade-style baby food. Their porridges and biscuits use simple, organic ingredients.

Since launching, BebeBurp has expanded into new baby food categories like snacks. The brand has become a popular natural baby food maker in India. For Indian parents prioritizing organic, sustainable options, BebeBurp delivers. Their porridges and cookies give babies a nutritious start. Judging by the simple ingredients, the company has succeeded in developing quality, fuss-free baby food.

Happafoods

Founded in 2017, Happafoods provide nutritious, natural baby food. Their purees use fresh organic fruits and vegetables.

Happafoods sells its products online across India. Parents appreciate the healthy combinations that introduce new flavors. The purees make feeding babies easy. Since launching, Happafoods has expanded into new food categories like snacks.

ByGrandma

Founded in 2019, ByGrandma provide gentle, nourishing products for moms and babies. Their lotions, supplements, and powders use certified organic ingredients.

For Indian moms prioritizing natural options, ByGrandma delivers. Their lotions and supplements nourish moms and babies gently. Judging by the organic ingredients, the company has succeeded in crafting wholesome care products.

Ready, Set, Food!

Founded in 2018, Ready, Set, Food! provide an allergy prevention system for babies. Their powder packets contain small amounts of common allergens. Ready, Set, Food! sells its subscription service online directly to parents.

Users appreciate the evidence-based early allergen introduction. It’s easy to mix into food or drink. For health-focused parents seeking to reduce allergy risk, Ready, Set, Food! delivers. Their micro-dose packets introduce allergens safely. Judging by the strong medical backing, the company has succeeded in developing an effective food allergy prevention solution.

Little Spoon

Launched in 2018, Little Spoon provides fresh, gently cooked purees and chunkier blends tailored to each stage from introduction to toddler. Weekly deliveries provide variety and convenience for parents.

Their Little Spoon Plates offer balanced finger food meals to nurture self-feeding as babies grow. Cold-pressed pouches make on-the-go feeding nourishing and mess-free. Products contain organic, whole ingredients selected by pediatricians and nutritionists.

Bobbie

Founded in 2018, Bobbie sought to closely match the nutrition in breastmilk and their formula uses organic European milk and vitamins.

Bobbie sells its baby formula online on a subscription basis. Parents appreciate the high-quality ingredients modeled after human milk. The formula supports growth. Since launching, Bobbie has expanded its product line to support nutrition at every age and stage. The brand has become a popular organic baby formula maker.

ByHeart

Founded in 2020, ByHeart’s formulas feature qualities like brain-nourishing arachidonic acid (ARA), probiotics for gut health, and hypoallergenic proteins broken down for easy digestion. Ingredients are stringently sourced.

By innovating thoughtfully around how nature sustains babies, ByHeart nourishes infants while empowering parents. Their success shows demand for products designed holistically with parents’ true needs in mind.

Amara

Founded in 2020, Amara aimed to develop healthy baby food with a longer shelf life. Their pouches use high-pressure processing for safety and retention of nutrients.

Amara sells its organic baby food online and in stores. Parents appreciate the focus on fresh, uncomplicated ingredients. The purees aim to make feeding easy.

Serenity Kids

Founded in 2019, Serenity Kids aimed to create supreme quality organic baby foods. Their pouches contain responsible sourced fruits, vegetables and grains. Serenity Kids sells its baby food online and in stores. Parents appreciate the focus on premium organic ingredients. The pouches aim to deliver balanced nutrition.

For values-driven parents seeking the highest quality, Serenity Kids delivers. Their ethically sourced food provides superior nutrition babies need. Judging by the meticulous sourcing and process, Serenity Kids strives to craft baby food meeting exceptional standards.

Tiny Organics

Founded in 2014, Tiny Organics aimed to expose children to diverse flavors and nutritious foods early. Their meals highlight fruits, vegetables, beans and grains.

Parents appreciate the emphasis on flavor exploration with organic ingredients. The meals aim to develop healthy eating habits. Since launching, Tiny Organics has expanded its product line to cover more ages and stages. The company has become a popular organic baby food brand focused on variety.

Kendal Nutricare Ltd

Founded in 2004, Kendal Nutricare aimed to provide science-based clinical nutrition. Their formulas are designed to support growth and address sensitivities.

Kendal Nutricare sells its products through pharmacies and clinics. Parents and healthcare providers appreciate the specialized formulas tailored to needs. The products aim to deliver complete, gentle nutrition.

Symrise

Founded in 2003 through a merger, Symrise focused on providing high-quality ingredients and sensory solutions. The ingredients aim to enhance taste, scent, nutrition and preservation.

Clients value the extensive product range and reliable supply. The ingredients aim to enhance taste, scent, nutrition and preservation. For manufacturers seeking specialty ingredients, Symrise delivers.

Once Upon a Farm

Founded in 2015, Once Upon a Farm provides healthy and sustainable baby food. Their pouches feature cold-pressed fruits, vegetables and superfoods.

Their food introduces babies to a variety of organic, plant-rich nutrition. Judging by the cold-pressing, Once Upon a Farm strives to craft superior baby food while retaining nutrients. Parents appreciate the focus on wholesome ingredients grown responsibly. The pouches aim to make nutritious eating fuss-free.

Conclusion

A key advantage of food baby startups is their direct-to-consumer business models that allow convenient online ordering and subscription delivery services. Additionally, sustainability is a priority for some startups that utilize eco-friendly packaging and ethical food sourcing.

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10 network security startups to look out for in 2025

10 network security startups to look out for in 2025

10 network security startups to look out for in 2025

January 30, 2025

These network security startups are bringing fresh approaches to digital protection

A market size value predicted to reach USD 47.93 Billion by 2031  by 2031 shows just how serious the cybersecurity problem has become and why companies should start investing in cybersecurity. Hackers aren’t slowing down, and businesses need better protection and this is why network security startups exist.

They are building new tools that work better than the old stuff. They spot threats faster, stop attacks sooner, and keep companies safer. With numbers like these, it’s clear these startups are giving businesses exactly what they need.

What are network security startups?

Think of network security startups as the new guards watching over company networks. Instead of selling the same old security tools, they create fresh solutions for all those new cyber threats. They’re smaller than the big security companies, but that’s what lets them adapt quickly when new threats pop up.

Top network security startups

Complete list of the most network security startups that are worth knowing:

Netskope

Founded in 2012, Netskope provides cloud security software to help businesses protect their data and apps in the cloud. Their platform gives companies more visibility into how employees access information across cloud services, websites, and private company networks.

Like a guard at the entrance, Netskope checks what data is going in and out of cloud apps. This helps companies spot risky activities like someone downloading customer data or logging into a phishing site. Netskope also blocks known threats.

Infoblox

Founded in 1999, Infoblox provides critical technology to manage domain name system (DNS) infrastructure for organizations. DNS is like the phonebook of the internet – it translates easy-to-remember domain names like www.google.com to the numerical IP addresses that computers use to connect.

Keeping DNS running smoothly is essential for any business. However, DNS technology and servers require specialized expertise to secure and maintain. Infoblox offers DNS management as an automated cloud service to solve those challenges.

Acalvio

Founded in 2015, Acalvio has developed an innovative cybersecurity solution for detecting and stopping malicious hackers before they can cause damage. Their platform leverages two key techniques – deception and data science to provide comprehensive threat defense.

The deception aspect involves setting up fakes of an organization’s digital assets like files, websites, and databases. These mimics attract attacker attention without exposing the real assets. By engaging with false resources, hackers reveal their presence and methods earlier than usual.

Illumio

Founded in 2013, Illumio provides cybersecurity products to protect company data and applications stored in the cloud. As more businesses use public clouds from vendors like AWS, their critical systems can be vulnerable to hackers. Illumio offers safeguards tailored for this cloud environment.

The Illumio platform creates a detailed map showing how different cloud apps and services interact so teams understand the pathways data can flow. Think of this as an internal roadmap for data traffic. Illumio uses this visibility to enforce tight security rules blocking unwanted access.

Corelight

Founded in 2013, Corelight provides software that helps government agencies and companies analyze threats and security issues on their computer networks. Their platform is designed to detect unusual or potentially harmful activity across an organization’s devices, servers, and internet connections.

For example, Corelight can track hacking attempts, data stolen by an insider, or policy violations by employees. Their software works by installing “sensors” that monitor network traffic in real-time. It’s like placing surveillance cameras across all digital activity. These sensors gather data about every interaction, and then Corelight’s analytics track patterns to spotlight abnormal events.

Lookout

Lookout is a cybersecurity company that focuses on protecting mobile devices like smartphones and tablets from hacking attempts and malware. They make software that can predict and stop attacks before any damage happens to an individual user or business network.

The Lookout app uses advanced machine learning technology to analyze mobile traffic and system activity to detect risks. By studying vast amounts of mobile code and past attack patterns, their software learns to identify even new types of dangers. The app then blocks any risky downloads or connections to keep mobile devices secure.

Offensive Security

Founded in 2007, Offensive Security is a cybersecurity training school with a unique approach, they believe the best defense comes from understanding the offense. Their courses put students in the shoes of hackers, teaching them to use the same tools and techniques that criminals employ to breach systems.

By experiencing first-hand how networks and devices can be infiltrated, students gain valuable insight into vulnerabilities. Offensive Security courses cover password cracking, social engineering, web exploitation, penetration testing, and open-source intelligence gathering. Students tap into the hacking mindset to expose security flaws.

Emburse

Founded in 2015, Emburse provides software that automates repetitive finance and travel administration tasks for companies. Their goal is to free up employee time previously spent on manual reporting, approvals, and compliance processes.

For business travelers, Emburse automatically captures spending details and receipts. This eliminates paperwork hassles. The platform also streamlines submitting travel reports for approval and reimbursement based on company policies.

Cybereason

Founded in 2012, Cybereason created a specialized technology platform that works like a cybersecurity search engine for malicious operations inside an organization’s systems. Their software automatically pieces together all the digital footprints left behind by hackers. It reconstructs the full sequence of steps in an attack in a detailed context.

Like forensic scientists at a crime scene, their technology follows a trail of digital evidence. Every file read, command executed, and network connection made by attackers gets incorporated into an actionable storyline. This exposes what the hackers accessed, how they moved between devices, and whether operations are still active.

BigID

Founded in 2016, BigID protects personal data for companies and helps them follow privacy laws. Organizations store more customer and employee information than ever before. But data breaches expose records, and new regulations threaten big fines for violations.

BigID finds where sensitive personal data hides across an organization’s systems. Their platform uncovers files containing things like names, addresses, social security numbers, and browsing behavior. BigID catalogs each data point and tracks who accesses it.

Conclusion

While big tech companies still dominate cybersecurity, these smaller players are proving that innovation often comes from nimble teams willing to try new approaches. As cyber threats continue to rise, keep an eye on these startups, they might just develop the security tool your company needs next.

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Why AI-powered customer service is a game changer for businesses

Why AI-powered customer service is a game changer for businesses

Why AI-powered customer service is a game changer for businesses

January 30, 2025

AI-powered customer service is a game changer for businesses

Keeping up with customer service demands isn’t easy these days. People want answers fast, they want them personalized, and they definitely don’t want to wait around. That’s where AI comes in, not to replace your support team, but to make them even better at what they do. When you blend smart AI tools with skilled human agents, you get the best of both worlds: quick responses to simple questions and real human connection when it matters most.

What is AI in customer service?

AI in customer service is when you use artificial intelligence technologies to automate and optimize your customer support. You will make use of AI methodologies like machine learning algorithms and natural language processing (NLP). This helps you to improve the speed and efficiency of your service.

AI-driven customer service solutions enhance customer loyalty and improve the efficiency of operations. Revolutionizing customer support with AI makes it more proactive and comprehensive. Reading a comprehensive article about AI for customer service will give you more idea of the right tools and strategies to use. You will find out how AI isn’t just about answering queries quickly. It’s also about creating customer experiences that improve their entire journey. It’s important to identify the right tools and find a balance between machine and human support.

Benefits of using AI in customer service

Customer service automation tools are able to deal with routine inquiries. This leads to quick answers to common inquiries. This frees service agents from repetitive, manual tasks. It gives them more time to deal with issues where human skills are important. For example, they need empathy to deal with complaints from unhappy customers.

  • Human agents have specific working hours, go off sick, and can get tired or upset. You can rely on chatbots and virtual assistants to offer consistent, 24/7 service.
  • AI customer service tools analyze historical and real-time data. This allows them to customize solutions and recommendations for customers.
  • AI systems offer scalability as they allow businesses to handle a large volume of inquiries simultaneously. This may happen at times of rapid growth or in specific seasons.
  • AI tools gather and analyze data which gives them insights into customer behavior and preferences. Businesses can use these insights to personalize their support.
  • AI-powered customer support can be proactive. It predicts customer needs and issues before they even come up so businesses can address them.
  • AI-powered tools can provide support in multiple languages. This helps businesses to offer support to a diverse, worldwide customer base.

Best ways to use AI in customer service

With the use of AI in business, customer experience can improve significantly. Here are some of the best uses of AI in customer service.

Chatbots and virtual assistants

Chatbots have already been around for a while but the earlier ones could only follow a set of rules for completing tasks. Now, chatbots and virtual assistants use past and real-time data to solve issues.

Chatbots can start a conversation, understand a request, and offer a quick and accurate answer. You need to integrate a chatbot with your existing customer databases for the best results.

Generative AI goes way beyond basic automation, making use of natural language processing (NLP). It is able to create personalized chat messages, voice responses, and emails that meet individual needs. This helps to build stronger customer relationships.

Predictive analytics

The key to better predictions is more data. When AI crunches large amounts of customer information, it spots patterns you might miss. These insights help you figure out what your customers want before they even ask.

Think about it, if you run a travel business, you can craft personalized trip suggestions based on past bookings. Or let’s say you own a retail store. You might notice customers typically ask about installing a product two weeks after buying it. Why not get ahead of that? Send them a helpful installation guide right when they make their purchase.

Sentiment analysis

Using natural language processing (NLP) and machine learning allows you to interpret emotions. You can find out the tone behind customer reviews and other interactions. Whether emotions are positive, negative, or neutral can guide responses. You can focus on areas that may need improvement such as brand perception and customer satisfaction.

AI-enhanced customer service portals

AI-powered service portals enable customers to find answers. They can resolve their problems on their own. These portals often feature intelligent search, interactive guides, and FAQs. 

The interfaces should be intuitive so customers find it easy to navigate. Insights from customer interaction data can help with improvements. It should also be easy for customers to escalate an inquiry to a human agent if they can’t get the help they need from the service portal.

Conclusion

AI-powered customer service has great transformative potential across industries. Recognizing its potential and integrating it into your service will enable you to position yourself competitively. It will change how you deliver support and enable you to create stronger relationships around your business.

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Top 7 pest control startups you should keep an eye on (2025)

Top 7 pest control startups you should keep an eye on (2025)

Top 7 pest control startups you should keep an eye on (2025)

January 30, 2025

Successful pest control startups driving innovation with green products and digital tools

From AI-powered traps to natural pest deterrents, these pest control startups are developing effective and sustainable ways to eliminate pests. Pests, if left unchecked can cause enormous damage to homes and businesses alike.

The global pest control market was valued at $24.6 billion in 2022, and is projected to reach $42.5 billion by 2032.

With increasing consumer demand for environmentally friendly pest control methods, innovative pest control startups are taking the lead in developing effective green pest management solutions.

What are pest control startups?

Pest control startups are developing cutting-edge green products and technologies to target and eliminate pests while protecting both human health and the environment.

Top 7 pest control startups

Complete list of the most innovative pest control startups that are worth knowing:

Fox Pest Control

Founded in 2012, Fox Pest Control has built a reputation for excellent customer service and door-to-door sales. Technicians at Fox Pest Control take the time to inspect homes, explain treatment plans, and educate customers on prevention. The company prides itself on convenient scheduling and same-day treatment options. Their customized plans tackle issues like termite infestations, spider problems, and rodent issues humanely while also offering monthly maintenance.

Fox Pest Control stands out in the exterminating industry for its personable approach backed by industry expertise. Sales representatives personally meet with homeowners and outline costs upfront without hard sales tactics. Where competitors see customers as one-time service calls, Fox Pest Control leverages door-to-door trust and transparency to foster ongoing relationships across the areas they serve. Regional branches stay connected to local communities while national coordination enables continuous growth.

Agragene

Agragene has pioneered a revolutionary pest control method for berries and stone fruit called Knock-OutTM sterile male technology. It targets the spotted wing drosophila, a hugely destructive crop pest. Knock-OutTM works by breeding and releasing sterile male flies which mate with females, effectively causing local population collapse. This sterile insect technique eliminates the need for toxic pesticide sprays, reducing residues on produce and exposure risks for farm workers.

Being non-toxic and compatible with beneficial insects, it provides safe and sustainable crop protection. By substituting traditional pesticides with this effective biological control, growers can reduce costs while consumers and the environment benefit from Agragene’s innovation in ecological crop pest management.

BioLogic

Founded in 2017, BioLogic developed its proprietary sweetener bait technology as an alternative to toxic pesticides. Pests develop an affinity for the bait and spread it amongst their population when they return to nesting sites. But it is harmless to pets, humans, and beneficial insects like bees.

The active ingredient biodegrades rapidly, providing control while avoiding environmental persistence. By pioneering an eco-conscious pesticide, BioLogic aims to balance efficacy with sustainability. Their low-cost, non-toxic solution provides a much-needed green option.

BioPhero


Founded in 2017, BioPhero leverages advances in synthetic biology to manufacture concentrated, stabilized pheromones targeting major crop pests. Their compounds disrupt pest mating and control populations without toxicity.

By enabling agricultural-level pheromone synthesis, BioPhero unlocks this green solution for large-scale field application. Their products provide effective control of pests like cotton bollworms, diamondback moths, rice stem borers and fall armyworms.

Massey Services

Massey Services is a pest control company and member of the EPA’s Pesticide Environmental Stewardship Program promoting safer pest management. Their integrated services target home pest control along with lawn care and landscaping.

Massey takes an environmentally responsible approach to traditional and organic pest control. They tailor treatments to the situation using a mix of low-impact methods for indoor and outdoor pest elimination.

Massey’s all-in-one solution also includes fertilization, mowing, landscape design and maintenance. By offering bundled services, Massey provides convenience while upholding green standards.

Spotta

Founded in 2021, Spotta developed proprietary sensors and traps that continuously monitor for insects and rodents in environments like hotels, forests, and farms. Detected infestations trigger targeted, early treatment before they escalate.

Spotta’s products include Traps for date palm weevils and Pod sensors for bed bugs. By enabling proactive pest management, Spotta aims to optimize efficiency and eliminate the element of surprise. Their smart pest control systems allow for precision targeting.

For any business plagued by pests, Spotta delivers effective solutions tailored to their needs.

Solasta Bio

Solasta Bio is a pest control startup developing selective, green insect control peptides for modern pest management. Their compounds target pest species while leaving beneficial insects and vertebrates unharmed.

Founded in 2020, Solasta leverages computational biology to design species-specific peptide biopesticides. These short protein fragments disrupt critical insect biological functions without broad toxicity risks.

Optimized for efficacy and selectivity, Solasta’s peptides enable targeted pest control with minimal environmental impact. The compounds provide effective solutions with low residues and preservation of biodiversity.

Conclusion

The pest control industry is massive, currently valued at over $24 billion globally, and expected to almost double by 2023. The demand is rising for safer, greener solutions and these pest control startups are jumping on the opportunity to provide creative solutions that help human health and keep the environment safe.

Moreover, in combination with an established, software-based pest control solution, this type of tech could have a strong future. It just needs to be able to compete effectively with incumbent rivals, and ensure that the cost of acquiring and implementing what it offers is justifiable.

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