Michelle Harthill – Resourcefulness takes you far in entrepreneurship

Michelle Harthill – Resourcefulness takes you far in entrepreneurship

Michelle Harthill – Resourcefulness takes you far in entrepreneurship

February 24, 2021

Meeschell Interview on Enterprise League

Michelle Harthill is not a new name in the entrepreneurial world. She’s been making strides (huge ones) for over two decades. But what started with a marketing agency now continues with an eStore for natural products made by women-owned small businesses. Her years of experience allowed her to see the potential, and bring a solution to an underserved market – Meeschell.

Of course, there were stumbles on the way, but that didn’t stop her.

Feeling under-appreciated as an employee, a nonexistent work-life balance, financial struggles, getting out of bad relationships – these are the most common triggers that push women to become entrepreneurs. Tell us about your trigger?

I’ve been an entrepreneur for 21 years. I still have a full-service marketing agency, Harthill Marketing Services, that I started at the age of 25. 

For the first several years, I didn’t consider myself an entrepreneur. As a matter of fact, I started my agency because my clients (who I worked with at the ad agency I was employed with at that time) needed someone they could trust to grow their business vs simply taking their money. Plus, the Military channel was completing untapped at that time – no full-service agency provided marketing solutions to the hundreds of CPG companies represented – and I had identified there was a huge need. 

Twenty-one years later, my team still works with globally known brands such as ConAgra Foods (who I started with), PepsiCo (19 years), Tyson Foods (8 years), Kraft/Heinz (12 years) Bumble Bee (18 years), Coca-Cola (7 years), Mondelez (15 years), and many more!

Michelle Harthill quote

How did you come up with your business idea?

The idea for Meeschell came after I started working with emerging brands in the naturals space about eight years ago. As apart of my efforts, I was developing a sales and marketing strategy for each, to include brand building. What I consistently noticed was, unless each had SEO set up, used social media consistently and effectively, and advertised/saturated the market, a consumer could not find that brand. 

So, I developed the business model for Meeschell – a marketplace specific to natural products to include beauty, pet, food, beverages, home, and baby that would bring women-owned/small business brands to one e-retailer.

Have you had support from someone, even if just encouragement? Who was that and how did it help you?

I have a great circle of support. I’m an Officer for the Southern CA region of Network of Executive Women. My eight years with this group have been amazing. I’ve developed partnerships, business relationships, and friendships that have allowed me to pivot consistently, share ideas and strategies, and get feedback, assistance, transparency, and support that I wouldn’t find anywhere else.

Female entrepreneurs are often underestimated and overlooked. Have you ever felt at a disadvantage?

Not really. Even as a young girl, my biggest strength has been listening and observing. I’ve been very blessed to have amazing clients through the years, both men and women, who have supported me. I excel at building relationships and that’s very much benefited me. 

Have I dealt with narcissistic men through the years? Of course! Could I work with them like everyone else with no problems? Yes. No one has ever really phased me

Some say it’s hard work, others say it’s talent and resourcefulness that play a crucial role for success in entrepreneurship? Which traits have been instrumental for your success so far? And why?

Resourcefulness is a definite! I don’t think it makes you successful but I certainly think it’s beneficial when you are wearing many hats. However, I would say the biggest key to my success has been relationship building. 

I’ll take you back 21 years ago when I didn’t know I had this skill. I listened, and if I didn’t have the answer, I sought out to find it, and I really cared about that individual and his/her business. If I messed up – I owned it. If I didn’t know – I admitted it. Most importantly, I always went above and beyond to provide a solution and meet objectives. 

I’m also very big on learning from one another. Individually, we don’t have all the answers but as a team through collaboration and discussion, we can build continued success.

What excites you the most about being an entrepreneur?

I have so many 🙂 

The people – meeting brand owners and hearing the passion in her voice as she explains the why and what behind her products. The development and growth of new/ innovative brands – being a part of the overall success of a program, advertising campaign, brand building and sales efforts. 

As stressful as it can often be, I do enjoy wearing many hats. The more knowledge, the more we grow.

Share with us some of the worst business advice you’ve ever received?

About 10 years ago, I was in negotiations for a merger acquisition with an older gentleman that owned a printing company. Six months into conversations, I lose my contract with ConAgra Foods – making them now a project client – which would reduce my profit margin by 40% annually. When I shared this news – this gentleman said very directly – “you won’t survive this…you need to shut down and get a job”. 

Of course, I paused for a few weeks as I thought about his advice, then decided to prove him wrong. Within two years, I secured new business that more than made up that 40% and had the pleasure of sending him an email expressing how happy I was that I DID NOT merge with him or his company.

You’ve got a high stake investment opportunity. Pitch your business in 150 words.

Meeschell is the first e-retailer in the U.S to offer a marketplace of natural, organic and eco-friendly products by women-owned, small business brands. Our business model is simple – offer consumers one e-retail location that meets the growing demand for natural products while partnering with brand owners that provide quality, innovation and great customer service!

Let’s talk about growth. The expected revenue of the natural-products segment to increase by more than $15 billion by 2024, as a result of three main drivers: Consumer demand for natural attributes; Increased natural brand offerings; and Distribution through conventional channels (source: SPINS Data). 

Meeschell meets all three of these drivers. In addition, categories such as food/ beverage, CBD/hemp, and supplements have seen a substantial increase in sales this year because of COVID while the demand for natural beauty, pet and baby products is seeing an increase as consumers continue to avoid products with artificial ingredients (source: Natural Products Insider). 

These facts will make Meeschell a sought after, profitable, high growth business!

What’s the best piece of advice you’d give to inspire aspiring entrepreneurs?

Network – get as many people with a vast amount of knowledge and skillset in your circle and embrace each one of them. Understand the benefits and the value of your product or service and always communicate it and deliver. Know your strengths and weaknesses and never be afraid to compromise.

What are your goals for the upcoming year?

Meeschell will be a household name. Customers will love our products, making us THE holistic community that everyone thinks of when wanting natural. 

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Ekin Ozlen – From being a pro model to becoming an eminent entrepreneur

Ekin Ozlen – From being a pro model to becoming an eminent entrepreneur

Ekin Ozlen – From being a pro model to becoming an eminent entrepreneur

February 23, 2021

Keracell interview on Enterprise League

How do you create a product that ends on the shelves of celebrities, plastic surgeons, doctors, big retailers? By having the support of your family, a formula that truly solves people’s problems, determination, and a stoic entrepreneurial mind to accept the bad and build good upon it.

This worked for Ekin Ozlen, the founder of KERACELL – hair, skin and body products that use Human Cell Stem Cell Technology. 

Her story is one for the inspiration books.

Feeling under-appreciated as an employee, a nonexistent work-life balance, financial struggles, getting out of bad relationships – these are the most common triggers that push women to become entrepreneurs. Tell us about your trigger?

My trigger to becoming an entrepreneur was rooted in ambition but forged by necessity, for sure. My long time significant other had sadly and suddenly passed away and I was in a very scary place. I had just moved from NYC to LA and backed off from working as a professional model to focus on my music career, hence the move for us to Los Angeles. When he died, my future was very uncertain. 

You can’t possibly prepare for these events in life so you must take what you’ve got and make the absolute most of it. Which is what I did, essentially.

Ekin Ozlen quote

How did you come up with your business idea?

My obsession with all things “beauty” ran deep and it was a likely progression for me to get into products and specifically beauty products manufacturing as my stepmother was a successful cosmetic chemist. We connected once I moved from NYC to LA and the rest is history – as they say!

Have you had support from someone, even if just encouragement? Who was that and how did it help you?

My husband has been my greatest advisor through so much uncharted territory. Becoming this “entrepreneur” I took on so many risks. It gets very stressful and that responsibility just keeps growing. It’s not easy. I’m eternally grateful for his patience, wisdom and his guidance. I honestly don’t know if I could’ve done any of this without his unwavering support. 

My parents as well, have always sacrificed so much to help me grow the business. They moved across the country to come to California and run my warehouse and operations for me. 

And lastly, my stepmother to which without her formulation expertise, this would not even be possible!!! 

To sum it up in one word: Family.

Female entrepreneurs are often underestimated and overlooked. Have you ever felt at a disadvantage?

Initially, although I had a college degree, I felt I had so much to prove. I went from being a Recording Artist and professional Ford Model, to a business owner, managing people, problems, finances, operations, sales, education, etc… just every aspect of running and maintaining this business on the daily. 

I had to rise to the challenges. I didn’t have a choice. It was overwhelming some days and still is! I felt I wouldn’t be taken seriously at times because my educational background wasn’t in beauty instead I had a degree in Psychology! 

But honestly, the school of hard knocks taught me pretty well and now I’m ok with it. It’s not until you achieve some semblance of personal success that you kind of let go of these preconceived notions. I do remember feeling I had to be super assertive at times though. That didn’t come easily to me.

Some say it’s hard work, others say it’s talent and resourcefulness that play a crucial role for success in entrepreneurship? Which traits have been detrimental for your success so far? And why?

One of my personality traits which hurts me as much as it helps me as a business person is my desire for perfection. It’s impossible, first of all. I do realize that but I set myself up every time to strive for it. I’m extremely hard on myself. My worst critic, I guess you could say. I definitely hold myself AND those around me to a very high standard. 

I’ve had to adjust this a way of thinking to manage others and not let small failures eat me alive! It’s a work in progress for sure.

What excites you the most about being an entrepreneur?

Success. Achieving it. Owning it. I have to constantly remind myself “it’s the journey girl, don’t forget that”. It’s the best part!

Share with us some of the worst business advice you’ve ever received?

Mine would have to do with trust. Be careful who you bring into the inner workings of your business. Especially at the beginning when you don’t realize yet where it all may be going. Never allow vulnerability to others who you let know too much and ultimately become your competition. You never know what the future may bring and money and success alter individuals. Protect your proprietary information. I wish someone would’ve warned me not to trust too easily.

You’ve got a high stake investment opportunity. Pitch your business in 150 words.

Clinically validated, results-driven luxury cosmeceutical brand combining Human Stem Cell Extract and also products with CBD. Celebrity-favorite for flawless skin as well as Anti-Hair Loss. Physician favorite for post-treatment protocols to nourish, protect and restore the skin and hair. Found in plastic surgeons and dermatological practices as well as major retailers such as Dilllard’s and Macy’s. KERACELL is a high science luxury cosmeceutical brand which delivers unparalleled results for both men and women! 

What’s the best piece of advice you’d give to inspire aspiring entrepreneurs?

NEVER GIVE UP! Die trying. It’s better than to have lived your whole life and never have tried at all.

What are your goals for the upcoming year?

To fight harder for that work-life balance thing! I can’t work any harder so I think instead my goal is to keep trying to just enjoy the journey. Take a breathe and just take it all in sometimes. Look around and just be crazy grateful. For all of it!

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Elyse Stoltz Dickerson – A capitalist entrepreneur who puts people first

Elyse Stoltz Dickerson – A capitalist entrepreneur who puts people first

Elyse Stoltz Dickerson – A capitalist entrepreneur who puts people first

February 19, 2021

Eosera interview on Enterprise League

Market research is not sexy, but it’s utterly necessary for the process of creating a product that will actually solve people’s problem/s. Elyse Stoltz Dickerson knew that when she left the corporate world and decided to finally start something on her own.

The data showed an unquestionable need for an earwax impaction solution – it will not only relieve those suffering from it, but also remove a lot of workload for doctors’ and let them focus more on higher-need patients.

Six years later, Eosera is offering 9 ear care products and will soon introduce a nasal care line. Let’s find out how Elyse got to that point.

Feeling under-appreciated as an employee, a nonexistent work-life balance, financial struggles, getting out of bad relationships – these are the most common triggers that push women to become entrepreneurs. Tell us about your trigger?

I was unhappy at my previous company for many reasons, but the trigger was pulled for me when I was terminated in January 2015. I could have gone to work for another big corporation, but I knew that wasn’t right for me, so I decided to start my own business with my business partner, Joe Griffin. It’s been a tremendous success, and we’ve built a lucrative company with an amazing team. 

Elyse Stoltz Dickerson quote

How did you come up with your business idea?

I spent 13 years in big pharma and knew the industry pretty well. When I decided I wanted to start my own company, I interviewed doctors of all types to see what unmet need was present in the market. I truly wanted to create something that would help patients and doctors alike. 

Through interviewing these doctors, I found out earwax impaction was a big problem that drove many people to visit the doctor. The doctors were interested in an OTC product that would solve this problem—not only so they could use it in the office, but so their patients could use it at home and save the doctors’ time (they often don’t code earwax removal) so they could see higher-need patients. 

After almost a year in the lab and hundreds of formulations, we finally came up with the product, EARWAX MD. Things took off from there. We now have 9 ear care products in over 13K retail stores, on Amazon, and our website, with more products in the pipeline.

Have you had support from someone, even if just encouragement? Who was that and how did it help you?

My business partner, Joe Griffin, was and is a supportive and encouraging business partner on all accounts. I’ve learned that you can’t do it alone; it’s crucial to have someone there to celebrate the victories with as well as the tough losses. Having a business partner to lean on for support and encouragement has helped make our business possible. 

Female entrepreneurs are often underestimated and overlooked. Have you ever felt at a disadvantage?

Absolutely. I think being a female entrepreneur has its challenges and obstacles. I’ve faced many of the typical hurdles that numerous women before me have faced in terms of wage discrimination, sexism, harassment, and more. I’ve had the disadvantageous experience of being the only female in the room on many occasions. 

I do everything in my power to make sure that those aren’t obstacles in my company or for my employees.

Some say it’s hard work, others say it’s talent and resourcefulness that play a crucial role for success in entrepreneurship? Which traits have been instrumental for your success so far? And why?

I think, as you might guess, it’s a mix of many things. It’s definitely hard work, talent, and resourcefulness, that’s true, but it’s also the connections you’ve made and the network you’ve built that come in handy when launching a business or a product. 

I had many professional friends that stepped in when I started my company and helped me by offering me advice, counsel, and services. Those indispensable offerings are what helped make my dream a reality.

What excites you the most about being an entrepreneur?

Every single day I learn something new. I learn how to do something I’ve ever done before. It’s never boring, owning your own business. You’re constantly thinking on your feet and pivoting quickly to adjust to new situations thrown your way. I’m excited that I don’t know what challenge each day will bring. 

Share with us some of the worst business advice you’ve ever received?

Once, I was giving a presentation to a client. The client asked me a left-field question about a statistic I did not know, so I told the client I wasn’t sure. Afterwards, my superior was incredibly upset and told me to never say “I don’t know.” I think that’s the worst advice I’ve received, to pretend to know something you don’t. No one can know everything.

You’ve got a high stake investment opportunity. Pitch your business in 150 words.

Eosera is a fast-growing, multi-million-dollar, female-led biotech company focused on ear care. With a full, comprehensive line of ear care products for all ears in over 13K retail stores across the nation, including ear hygiene, earwax removal, ear itch, and ear irrigation, Eosera is one of the leading experts in ear care. 

Our products include EARWAX MD, EARWAX MD for Kids, EAR CLEAN MD, EAR ITCH MD NIGHTTIME, WAX BLASTER MD, and more. Our mission is to bring to market the latest quality innovations in ear care while staying true to our company values and placing people before profit. 

We believe in understanding the consumer’s needs and delivering product that serves those unmet needs in the healthcare industry. We’ve grown the ear care category in retailers by up to 35%, and we continue to introduce new innovations year after year.

What’s the best piece of advice you’d give to inspire aspiring entrepreneurs?

Be optimistic yet grounded, be flexible, be kind. 

Be optimistic yet grounded. You don’t have to be happy-go-lucky all the time, but keeping a positive attitude, even an attitude of perseverance, will not only help you get through tough times, but it will also lift others on your team up. As a leader, it’s important to remember to stay grounded. I’ve seen negativity spread through offices and ruin the culture of a company far too quickly. Don’t let it happen to you and yours. 

Be flexible. Something will pop up every day that you have never done before. Deals go wrong, things fall through, disasters happen. Being flexible will allow you to ride the wave and do all you can do to keep things together. 

Be kind. It’s a small world. Someone you talked to knows someone who knows someone who knows your mom. Make her proud.

What are your goals for the upcoming year?

In 2021, we hope to expand our ear care line, introduce our nasal care line, and team up with more retailers than ever before. We hope to grow and change the ear care category with innovative, effective products and help consumers, doctors, patients, retailers, employees, and all stakeholders with our mission of putting people before profits.

Any final words to end this interview?

I’d love to share that business can be more than making money. Making money is important, and I’m no doubt a capitalist, but there’s a greater good that can be served. Eosera is one of the companies involved in conscious capitalism, a concept that believes there’s a higher purpose over profits. 

Our higher purpose is people. To us, believing in people before profits means keeping in mind and prioritizing the people you serve before your bottom line when making business decisions, large and small. 

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Michael Sherlock – Serial entrepreneur with shocking potential

Michael Sherlock – Serial entrepreneur with shocking potential

Michael Sherlock – Serial entrepreneur with shocking potential

February 18, 2021

Shock your potential interview on Enterprise League

There are people who are born to turn heads and shock the surroundings. Michael Sherlock is one of them. 

First, because she’s very much a woman despite the name. Second, just like her namesake, Sherlock Holmes, her deductive reasoning about business is worthy of a novel. Third, she has a colourful hair that perfectly reflects her personality. Fourth, despite all things previously mentioned, she’s pretty serious when it comes to business.

She shocks you with her appearance, with her brains, with her success, with her dedication, with her creativity… She doesn’t fit into norms and that’s what makes her special.

Ladies and gents, Michael Sherlock.

Feeling under-appreciated as an employee, a nonexistent work-life balance, financial struggles, getting out of bad relationships – these are the most common triggers that push women to become entrepreneurs. Tell us about your trigger?

I am a serial entrepreneur, but I was not ready for the first company I started in my 20’s, and a steady paycheck was vital. I owned 2 other companies in my 30’s and 40’s, one which did well and one that did not. I also ran 2 very successful MLM businesses for a few years.

This time around I had achieved what I wanted for my career in corporate America and was ready to begin again. I had published my first leadership book but was so busy I couldn’t promote it, and I wanted to write more and speak and train. Initially, the goal was for a lifestyle business.

Today, my companies are going places I could have never dreamed.

Michael Sherlock

How did you come up with your business idea?

My primary company, “Shock Your Potential,” began as a platform for me to speak and train groups through conferences and companies training sessions. I love the idea of “Shock” because we all may have dreams and ideas, but many of us need someone to kick us in the pants, jolt our energy, shock us into action. Plus, I am a bit shocking myself. Very colorful hair and playful teaching style, I try to remind people that although I am very serious about business, serious can have many meanings.

Once Covid hit, however, I had some serious revelations. I had been running a B2B company, with more than 95% of my business income coming from when I would hop on a plane somewhere in the country, or world, and go to speak. That obviously took a hit! So we adapted quickly, built out the “Shock Your Potential App” for on-demand professional development training, changed up our entire marketing strategy to go B2C, and our future looks much different.

Along the way this year I also had another revelation for a second company. My entire team is remote from Kenya. They are amazing! And after having so many people ask how they could get a team like mine, it just made sense to start a company connecting talented Kenya professionals with small businesses like mine. Thus “KukuaBiz” was born.

Have you had support from someone, even if just encouragement? Who was that and how did it help you?

Being an entrepreneur can be very lonely, and often very scary. There are times when I have just gone into a shell, forging forward, afraid to ask for help or encouragement. There is a strong need to look like we have it all together.

This year I learned that it was not only foolish to do so, but that I was hurting my entire team (and company) in the process. I have invited 4 people whom I respect greatly, who have seen and done much more than I have, to be on my advisory board. We will meet 3 times in 2021, virtually, for 2 hours. I will prepare my business update for them, ask their input and support.

Asking them was easy. Doing the next part the second week in January, will be much harder. However, it is helping me get a laser-like focus on my budget projections, business plan and marketing strategy. And each of these people are “truth-tellers,” meaning none will hold back from telling me the truth, no matter how much it may hurt.

Female entrepreneurs are often underestimated and overlooked. Have you ever felt at a disadvantage?

Honestly, no. I haven’t. I also have never been paid less than male counterparts. Why? Because I always negotiated well, and hard, for myself. And I think the confidence I gained from that carries over into how I am viewed today by others. 

One thing I should have done earlier, however, and am doing right now, is get certified as a woman-owned small business. Less than 1% (I think this is correct) of women get this certification, mostly because it is so darn time consuming and very confusing. I hired a specialist to help me through the process and we will be done soon.

Some say it’s hard work, others say it’s talent and resourcefulness that play a crucial role for success in entrepreneurship? Which traits have been instrumental for your success so far? And why?

Creativity, talent and sheer determination are driving factors in my success. But the greatest detriment I face is that fact that I hate the details. Until I was able to hire employees, I would get in my own way with the massive list of “must do’s” like accounting. The tiny, but critical details are the things that keep a business running, but I don’t find them enjoyable in the least.

What excites you the most about being an entrepreneur?

I love building and creating, and I enjoy the chase of opportunity. I love seeing a challenge and then finding ways to overcome it. 2020 certainly put more challenges in front of me than I thought I could handle, and there were several times that I thought we’d have to scale back, but I found new income sources, am seeking sponsors who know my audience is perfect for their products or services, and am building something I would have never built before had it not been for pure survival. 

Entrepreneurship is not for the faint of heart, but it certainly can give you an adrenaline rush like none other.

Share with us some of the worst business advice you’ve ever received?

“Just pick a lane. One lane.” 

I read a book about building your speaking business when I first started Shock Your Potential. The author said, “You can’t make a name for yourself if you are trying to speak on leadership and sales and…” That concept really bothered me, and initially because I am passionate about leadership and sales and customer service/experience. So for a short time, I limited myself, which also made me limit my views of my own company.

I began to think I could ONLY be a speaker/trainer. 

When I realized that it didn’t feel right, and began to follow my gut, I began to have many more doors open. I began to spend time each day journaling about what this company could become. And I began to see opportunity everywhere.

At one point, however, I was following too many stray paths and someone said “You are operating a mile wide, but only an inch deep. You can’t get any traction.” He was right as well. I went to the polar opposite.

Now anything we do has to pass a test. Does this support our mission? Will it be a revenue driver? Does it match our values?

Unless it meets all 3 qualifications, we pass it by.

You’ve got a high stake investment opportunity. Pitch your business in 150 words.

Have you achieved everything you want in your career? If not, “Shock Your Potential” is your partner. We develop superb leaders, inspire dynamic salespeople, and guide professionals in every field through their career journey. 

CEO Michael Sherlock has “Been There, Done That” in her career. Before launching her global training company, she was VP of Sales for 2 different global medical device companies, responsible for more than 500 employees and nearly $100 million annually. What she learned about promoting, developing, and training employees will take your career to new heights.

Download our “Shock Your Potential App” today and access free and paid content that is delivered with passion, humor, and sometimes not-so-gentle reminders that we are all responsible for our own growth and development. You owe it to yourself, and to your career, to take this step to secure your future

What’s the best piece of advice you’d give to inspire aspiring entrepreneurs?

If I could go back to that first company that I launched and lost in my early 20’s, I would have found a business coach. Knowing what I know now, I could have absolutely made that first training company work. I simply did not know how to run a business.

Most entrepreneurs are good at whatever they are doing, but very few are good at running a business. It takes a lot of work, on the business, and on yourself. 

Hire a coach, join a Mastermind, gather an Advisory Board, anything that will give you outside perspective to help you achieve your goals.

What are your goals for the upcoming year?

We are relaunching our app officially in January with changes from what we learned in our Beta launch, are engaging sponsors for the first time for both our App and our podcast, and I will release 2 books: the much-awaited “Shock Your Potential” book as well as my first novel.

Any final words to end this interview?

If there is one thing I know about myself is that I am a REALLY good karaoke singer in Post Falls, ID (think very small town), but I am NOT a good karaoke singer in downtown Nashville. 

Learn where you fit and where you don’t so that you don’t get hurt feelings (or worse, hurt your business) by trying to operate at a level you aren’t ready for yet. It doesn’t mean you have to give up on big dreams. Just make sure that you don’t try to force them too quickly without training and a plan.

Connect and partner with Shock Your Potential on Enterprise League

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Sheila Duncan – An entrepreneur who brings hope to children

Sheila Duncan – An entrepreneur who brings hope to children

Sheila Duncan – An entrepreneur who brings hope to children

February 17, 2021

Trouble the Dog interview on Enterprise League

While we were scouting for the Top 100 female entrepreneurs list, we had the privilege to meet hundreds of women with inspiring entrepreneurial stories. While all of them genius in their own right, only a few of them were truly heartwarming and wholesome. And Trouble the Dog lead the pack.

We’re delighted to introduce you to Sheila Duncan, the person who believed in Trouble’s magic ever since the first time it appeared on her niece’s drawing. She went above and beyond to find an American manufacturer that will bring Kendra’s vision to life. Thanks to her resilience, now thousands of children find hope in trouble.

Read her story.

Feeling under-appreciated as an employee, a nonexistent work-life balance, financial struggles, getting out of bad relationships – these are the most common triggers that push women to become entrepreneurs. Tell us about your trigger?

I actually had more of an inspiration than a trigger. My dad was a very successful restauranteur and I realized after working in a corporate environment that being an entrepreneur was much more my style. Hard work didn’t scare me as long as I could enjoy the process and run my own show. I ultimately went to work with him and once he was diagnosed with cancer wound up being in charge.

Sheila Duncan quote

How did you come up with your business idea?

In 2006, my then 12-year-old niece, Kendra, was at my home one winter’s evening. We had recently experienced a number of family cancer losses and she was just drawing at my coffee table. A telethon came on for children with cancer. Kendra looked up and said, “I’ve got to help those kids”. 

She instantly drew a little dog – like one of those divinely inspired moments you hear about – and dubbed him “Trouble”. She then drew a very simple comic strip about a pup that was abandoned, rescued by a kindly Nonnie (based on her own grandmother who had passed away) and Trouble, in turn, pays it forward and rescues other pups. 

I saw the magic in this character and took a leap of faith to turn him into what he is today. Trouble is a global children’s character helping kids through the bumps in the road of life gently and with humor. He is an American made plush pup and we have just launched our third book in a series.

Have you had support from someone, even if just encouragement? Who was that and how did it help you?

I have had support from so many along this journey. Three women in particular – Carrie Schluter, Melanie Fleming and Sue Byors – have all stepped up in a variety of roles from creative to PR to bookkeeping to encourage me and keep me on track. 

People see not only the magic of Trouble but also the inspiration he elicits in kids which is why so very many have stepped up to help.

Female entrepreneurs are often underestimated and overlooked. Have you ever felt at a disadvantage?

Way back in the restaurant industry there were times I felt I was perhaps not being heard right away. But I have to say in this journey with Trouble The Dog I’ve really not experienced the same difficulty. Maybe I’m just stronger.

Some say it’s hard work, others say it’s talent and resourcefulness that play a crucial role for success in entrepreneurship? Which traits have been instrumental for your success so far? And why?

I say the most important trait to have an entrepreneur is to trust your gut. What is most detrimental would be not to follow that instinct.

What excites you the most about being an entrepreneur?

What is most exciting to me is the creative process as well as knowing how Trouble The Dog is inspiring kids to help other kids. 

As an example, a boy adopted from foster care after a very rough start in life receives so much comfort from Trouble that he’s started a campaign to get 185 Trouble Dogs into the arms of other kids still in foster care because he knows what it’s like. 

Share with us some of the worst business advice you’ve ever received?

The worst business advice I’ve ever received was to forget having Trouble made in America stating “people don’t care”. They do!

You’ve got a high stake investment opportunity. Pitch your business in 150 words.

Trouble The Dog is a character created from the pure heart of a child wishing to help other kids be their “troubles” big or small. Trouble inspires children to open up about their emotions as well as pay it forward for other kids. Trouble enchants kids who ask that he be turned into a cartoon character. This concept is different, engaging and we have the television pitch to prove it to the right partner.

What’s the best piece of advice you’d give to inspire aspiring entrepreneurs?

I’d advise aspiring entrepreneurs to realize they have a lot of hard and wonderful work ahead. And if the passion is truly there to never, ever give up on their dreams.

What are your goals for the upcoming year?

My goal for the coming year is to turn Trouble The Dog and his posse into a cartoon series.

Any final words to end this interview?

I’d love to share how breathtakingly difficult it was to have Trouble manufactured here in America. It took me six months, all day, every day, to find the right partner in American Bear Factory. I had many who wouldn’t give me the time of day, others who said: “you can’t afford to have us make your product”. 

And ultimately I persevered and Trouble is one of the very few plush pups made right here in America. We’re very proud of that accomplishment.

 

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