Direct mail marketing: Is it still an effective strategy?

Direct mail marketing: Is it still an effective strategy?

Direct mail marketing: Is it still an effective strategy?

August 30, 2022

Is direct mail marketing still effective?

Is direct mail marketing still successful, given that most advertising is happening online these days? One of the earliest types of contemporary advertising is direct mail, which dates back to the 19th century. Today, it is still in use.

We no longer consider it since it is constantly in our daily lives. There is a catalogue from shop A and a postcard from store B when we retrieve the mail. Integration is why direct strategic marketing and mailing have endured for so long.

Even if it is still seen as an effective marketing strategy, this does not imply that marketing firms embrace it. We’ll go through direct marketing and whether it still works in the sections below. We will also talk about how to update this traditional style of advertising.

Direct mail advertising

Marketing professionals use direct mail marketing to interact with potential clients and consumers in person by mailing printed mailers, dimensional parcels, perishable goods, promotional products, or other tangibles. Marketers have increasingly used the potential of digital communication due to the growth of digital media industry over the last two decades to reach more audiences. It makes sense since, according to Hubspot data; customers are more connected than ever and use their cell phones for more than five hours daily. 

However, this surge in digital marketing has also led to a rise in digital overload. According to research by Edison, over three-quarters of customers say they feel overwhelmed by email advertising, and over a quarter say they use ad-blocking software to improve their online experience, according to Statista.

Marketers are forced to compete fiercely for consumers’ attention due to a growing aversion to digital advertising while seeking to appeal to a jaded (and suspicious) audience. Becoming heard over the din is getting harder. As a result, many marketers deliver their message to the inbox, where it may be easily seen.

4 reasons why marketing through direct mail is still effective

According to a 2017 study, sponsored search and online display advertisements had a worse return on investments (ROI) than direct mail marketing. Furthermore, social media marketing, the channel with the second-highest ROI, trailed direct mail ROI by only one percentage point. The success of direct mail marketing may be attributed to several factors.

It is participative

The fact that direct mail is interactive is one of the reasons it is still employed and works so well. A tangible object is sent to customers. Customers are significantly more likely to retain and look at promotional mail if it has a call to action (CTA) or promotional offer that demands them to do something with the letter, like bring it into your business.

It stands out

Receiving mail might evoke sentiments of nostalgia for a period when receiving actual mail was the norm, which may cause an emotional reaction to your mailer. Add personalised elements to your marketing materials, such as the client’s name or a handwritten signature, to strengthen this connection.

It has a diverse population

Direct mail may offer a wider audience reaches than digital marketing, depending on your target demographic. Direct mail may reach many more clients than email or social media if your target market is not active on either platform.

It’s original

Using direct mail doesn’t mean you have to stick with analogue advertising; there are many ways to use digital marketing in direct mail campaigns to widen your target demographic and attract new clients. Direct mail’s tangible character gives you more opportunities than digital-only marketing does to interact with your clients.

How to develop a successful direct mail marketing plan

Identify market segments

By breaking down your mailings into categories like age, sex, ethnicity, income, marital status, geography, and employment, market segmentation enables you to target certain populations. By tailoring each piece of mail to the demands of that particular consumer, you may customize offers that boost sales and brand loyalty without compromising your brand narrative or culture.

Maintain Current and Accurate Mailing Lists

Your success with direct mail depends on having accurate, current data. To maximize each campaign’s return on investment (ROI), your digital marketing team may add mailing lists, remove expensive duplication, and stay up to date with National Change of Address (NCOA) processing.

Use CRM Information to Personalize Your Mailings

Create a deal specific to each client’s requirements and tastes. Use your CRM data to find out what your customers have previously bought and what they’ll need next. Utilize direct mail automation for businesses to create a tailored direct mail offer that attracts and holds their interest to make those things accessible. Create a tailored direct mail offer that attracts and holds their interest to make those things accessible.

Examine the Market

Launching a large marketing effort to reach every customer with your initial mailout is unnecessary. Instead, you may use a more specialized campaign to test the market. See what happens if you send out 500 postcards or brochures. Analyze and document the outcomes with care so that you may adjust your subsequent campaign. Based on quantifiable results and your marketing budget, gradually increase your mailouts.

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3 things salespeople need to know about coding

3 things salespeople need to know about coding

3 things salespeople need to know about coding

August 22, 2022

Things salespeople need to know about coding

Salespeople need to know the ins and outs of their products or services to appropriately sell to their demographic. Unfortunately, salespeople in tech are presented with unique challenges, such as explaining complex topics without using jargon or not knowing enough about code.

The truth is, that salespeople need to know a lot about coding to explain how the product or service works to people who aren’t technology savvy. That’s because people in the tech industry who regularly use computers don’t need salespeople; they can compare products themselves.

But even when they do need salespeople, they want you to know what you’re talking about. If you can’t articulate how something works, then you’re going to look like an unknowable fool. 

How can coding skills make you a great tech salesman?

While a tech salesperson needs to learn the following skills to be successful, they also need to present these skills during an interview. Use an all-in-one platform for interview prep to prepare.

Finding the optimal tech solution for the client’s pain points

Salespeople need to understand consultative selling techniques to reveal a client’s pain points. You can also figure out how technologically savvy they are based on how they answer questions. Crafting an ideal solution requires enough knowledge of the product’s capabilities.

Selling to people who don’t understand technology

A client that doesn’t understand or care about technology will typically ask general questions, such as “does your product allow me to filter customer emails into one inbox?” These clients aren’t interested in back-end code. They just want to know if it works and how to use it.

Answering complex technical questions in more than one way

Employers should dedicate a part of in-person or remote sales training to answering complex technical questions in more than one way. A person who doesn’t understand code needs to hear answers that don’t include jargon, whereas a veteran techy will need specific coding answers.

Ensuring post-sales satisfaction and building lasting relationships

While most popular coding languages don’t change, the languages we use will. Salespeople need to stay up to date with industry changes and continuously build their coding knowledge to maintain post-sales satisfaction and build long-lasting relationships with customers and clients.

What programming languages do salespeople need to know?

The coding language you learn will depend on your industry. However, programming languages are separated by types, which indicate how the code is employed and designed.  For example:

Procedural programming languages

Derived from structured programming and provides commands by segregation the program into variables, functions, conditional operators, and statements. Examples include BASIC, C, PASCAL, and Java.

Functional programming languages

Declarative programming paradigm constructed by applying and composing functions. These languages emphasize expressions and declarations. Examples include Scala, SML, Haskell, ML, Scheme, and F#.

Object-oriented programming languages

Based on objects and includes features like inheritance, polymorphism, encapsulation, and abstractions. You’ll likely be the most familiar with these languages, as examples include Java, Javascript, Python, and C++.

Scripting programming languages

Do not require a compilation step and are therefore interpreted. These languages are used for games, web apps, system admin, and multimedia. Some examples include PHP, PERL, Ruby, AJAX, and Jquery.

Logic programming languages

Instead of telling the computer how to do something, logic programming employs restrictions and writes its rules via classes. Some examples include Answer Set programming (ASAP), PROLOG, and Datalog.

Unless you’re working in finance (which uses SQL), you’ll get the most use out of Python, Java, C, C++, JavaScript, Go, R, Swift, PHP, C#, and MATLAB. At the very least, you need to know the coding language your product or service is using to successfully sell to most audiences. 

What level of coding skills do salespeople need to have?

Without a thorough knowledge of the product, you won’t be able to answer technical questions or resolve implementation roadblocks. With that said, you’ll need to understand computer architecture and data basics and learn how programming languages and the internet works. 

From there, you should practice some command-line basics and build up your text editor skills. Then, learn common phrases associated with your product’s code, like “tags” for HTML. 

If you want to go above and beyond, understand the basics of Git and SQL and read about web frameworks and MVC. All of this knowledge will give you a general understanding of coding.

Conclusion

At the same time, you don’t have to do all the heavy lifting, as the engineers will do that for you. As a salesperson, your main job is to provide clients with in-depth product expertise. A basic coding bootcamp or intro coding course will give you the knowledge you need to do just that.

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Customer journey maps: The path to customers delight

Customer journey maps: The path to customers delight

Customer journey maps: The path to customers delight

August 19, 2022

Customer journey maps and why are their imporant

E-commerce is hot! In 2021, e-commerce sales almost hit $5 trillion, and trends show that this number will only increase. Consumerism is ‘in’, and entrepreneurs are multiplying by the minute. So, if you want to stay ahead of the curve and gain leverage over your competitors, it’s time to take a look at your customer journey map. 

Journey mapping is a strategy that guides the customer’s process during conversion, thus optimizing the buying process and creating efficient back-end operations for your team. Creating a positive customer experience is as important as the products themselves. It drives consumer loyalty and makes your business more appealing. With an effective strategy, your business will establish itself as a quality provider that values the needs of its customers.

The customer journey – from impression to conversion

Understanding the customer’s journey is a prerequisite to journey mapping. 

Thanks to modern technology, consumers have the world at their fingertips. A simple Google search for “running shoes” will generate about four billion results. 

Getting shoppers to land on your homepage is only half the battle. Turning impressions into conversions relies heavily on the customer’s experience. This process is a chronological journey with a beginning and an end. It starts with your business’s initial introduction and ends with a sale. 

On digital platforms and e-commerce sites, the process is similar. When marketing to a typical demographic, the hunt will begin on a search engine. Proper SEO, content quality, and Google Ads are essential elements of your strategy to lure customers to your site.

First impressions are killer

According to Amazon, 88% of online consumers won’t come back to a website with a poor user experience, which, along with web design, creates the first impression of the source.

The same document shows that almost $1.6 trillion is lost due to the bad UX, calling this phenomenon The Trillion Dollar UX Problem. Improving the user experience of your website can increase revenue by almost 900%, according to an example in that Amazon investigation.

First impressions do last, and having a slow website with poor navigation and inadequate responsiveness of the design won’t create high-quality meet-cutes.

Starting your mapping strategy

The customer journey maintains a chronological order with every purchase. Mapping the journey involves the entire customer experience, but it doesn’t end at consumption. It also includes operations that are behind the scenes.

An effective method to start your mapping strategy is first to build a basic user story of how customers will interact with your business. For example, if you own a chain of supermarkets, your user story may look like this:

A family, to provide food for their home, creates a shopping list of groceries they intend to buy. They then drive to the local store, park their car in the store’s parking lot and enter the store. Using their shopping list, the family navigates the aisles picking out the items they have listed. They then go to the check-out, pay for their groceries, bag their groceries, load them into their car, and then head home. The family has successfully satisfied their need to provide food for their home. 

With this example, we have a few questions to ask ourselves to ensure a positive customer experience throughout their journey: 

  • Is our supermarket easily accessible and does it offer enough parking space to satisfy customer traffic?
  • Are products located in a logical manner and are easy to find?
  • Have we conducted an analysis of ‘impulse-buys’ to strategically place them throughout the store, i.e., placing a small display of bananas in the breakfast food aisle or candy at the check-out lines?
  • Does our store have express and self-check-out options to accommodate customer purchasing preferences?
  • Do we offer payment methods that suit our customers’ needs?
  • Could we offer curb-site pickup for customers who are crunched for time?

A successful online retailer will work according to similar guidelines. With a positive customer experience, the buyers will add more to their carts and be prompted to check out. 

Once they provide billing and shipping information, they receive an order confirmation. Email updates with tracking information or newsletters with special offers might prolong the experience, but the customer journey usually ends with receiving the product or service, sometimes referred to in mapping as consumption. 

The online journey of a consumer isn’t limited by what they do on your website, though. It starts with where they find it, what search queries they use, what their search intent is for each query, and whether you have optimized your pages for corresponding keywords.

Online interaction with your brand is crucial when mapping a customer journey, and you can start by understanding the first touch – how your potential customers might be searching for your services. For instance, the tool for keyword research by SE Ranking generates keyword suggestions while showing the demand (search volume) and also the SERP for the term. This way you see what your target audience is looking for, with what intent, and whether your website is relevant for these queries. With this tool, you can get not only crucial information on the key terms you already use but more suitable suggestions highlighting the most popular audience questions (long-tail keywords) and other relevant queries.

Customer journey mapping in three simple steps

The customer’s experience is a sequential procedure that plays out on the front-end of a business. Customer journey mapping provides a chance for companies to put themselves in the public’s shoes in order to reevaluate how they deliver service. 

Mapping aligns expectations and gives companies a fresh perspective solidifying an understanding of the target demographic. All departments will benefit from mapping whether or not they have direct contact with the consumer.

Most journey maps resemble flow charts or timelines with multiple layers to represent various phases. These maps can follow any design or format that works for your company. 

If you’re at a loss of how to start the mapping process, refer to the user-story example above which adds a hint of adventure and excitement to the charts.

Identifying customer activities and emotions

The first step of journey mapping is identifying the customer experience, which you are now familiar with. 

1) Create a timeline that includes all stages of the buying process. It’s important to consider the various activities a customer can take part in while interacting with your company

2) Monitoring all activity that can take place on your platform is an important part of protecting your business from liability issues and inconsistent branding.

3) You also need to analyze consumer emotions. Think about the customer’s experience and how they may feel as they progress through each step of the process. Negative emotions, such as frustration and confusion, lead to low conversion rates. 

A landing page that is too busy or overwhelming, might evoke negative emotions. 

Many marketing teams use chat boxes on homepages. Still, some customers find this annoying, especially if they have to exit the box each time they enter a new tab. 

On a sales floor, a customer might be irritated if employees are too pushy when offering help. Other visitors may look at the same amenity and be glad to receive the assistance.

There are a number of tools that track users’ emotions in their feedback, mentions, etc. These are Talkwalker, Repustate, Lexalytics, and others. Another tool, Hotjar, helps to spot where users bounce – that pages and sections may bring negative emotions to users. 

Companies have to consider the negative emotions buyers may face so that they can be proactive in dealing with dissatisfied customers. Anticipating customer emotion in a journey map can help corporations design models that positively impact people and profits.

Thorough maps help employees deliver consistent and appropriate customer service that is aligned with company standards. Journey maps should take into account the best and worst-case scenarios that might occur during the consumer experience.

Front-end procedures and SEO implementation

Front-end operations are designed to have a positive impact on sales and clientele. These procedures guide the customer’s path from impression to conversion. To create a brilliant front-end flow, consider the channel of communication you will be conducting business through. Also, answer the following questions:

  • Are you conducting sales through Facebook Marketplace?
  • Do you have retail space for shoppers to visit in person where they will be interacting with sales associates? 
  • Are they visiting a landing page and buying directly from your website?

Each of these factors impacts the customer journey.

SEO is especially important at this stage because those tools help generate sales and gather data about first impressions and flow rates. If the journey starts with a search engine, build your site around relevant keywords. 

Pay attention to snippets that appear along with your landing page. These are the buyer’s first impressions of your company. Snippets must contain relevant keywords that would be present in a customer’s search entry. Content on your website should be directly related to keywords as default snippets are generated from site metadata.

Ranking higher in search requires effective strategies that lead to higher SEO scores. Search engine bots have become quite advanced and are specifically designed to filter out sites that offer meaningless or misleading content. Furthermore, bots are now able to analyze how user-friendly a site is, and rank sites accordingly. Aspects such as page load speed, pop-ups, and time spent on your site all contribute to user-friendliness. 

As you see, customer journey mapping helps businesses adopt a better understanding for the consumers they rely on, and combined with SEO, it helps better analyze the demographic they are marketing to. Predicting how conversions and interactions may play out will help you design an effective front-end operation.

Back-end operations and supporting services

Traditionally, shoppers have the luxury of being unaware of back-end processes. With a few clicks and barely a second thought, anyone can simply receive their purchases without thinking about how their orders made their way to them.

E-commerce sites have to deal with digital inquiries, billing, shipping, and returns – all of which happens on the back-end.

When creating this portion of your chart, consider what needs to happen in order to fulfill an order. Supporting services like Shopify, ShipStation, and FedEx assist companies on the back-end of business. 

Maps help employees understand their duties based on where the customer is within their journey. If a customer walked into a retail store to make a return, front-end operations would include conducting the return transaction. Back-end operations would include updating the inventory system, re-shelving the item, or marking it as damaged for the claims department.

Conclusion

Customer journey mapping helps companies optimize the end user’s experience. It establishes a unanimous understanding of the customer, even for those working on the back-end of the business. Don’t mistake the journey for the map. Remember that the customer experience is only one part of the entire diagram. 

Front-end and back-end operations are just as important to flesh out as the buying process. Design a path to customer satisfaction that integrates all aspects of your business model. Leave no employee or impression behind, and prepare to convert in the most effective way possible with a customized customer journey map.

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5 reasons your company vehicle needs to be insured

5 reasons your company vehicle needs to be insured

5 reasons your company vehicle needs to be insured

August 18, 2022

Reasons why your company car should be insured

Insuring that your company is protected from any kind of adversity that might show up is one of the key elements to running a successful business. Understanding the importance of having various insurance options, like life insurance for employees, business insurance, property insurance, etc. can help your business withstand any unfortunate emergency.

One key type of insurance that you need to be aware of is vehicle insurance! It’s meant to protect your business from the high costs of accidents, covering costs for both the vehicle and the driver. This includes all kinds of company vehicles such as commercial trucks, company cars, heavy-duty trucks, forklifts, etc.

In this blog post, we will explore the reasons you need people need business insurance for their own car. We will also look at the risks involved with owning a business vehicle and the coverages you need to protect your business.

Why you need commercial auto insurance

Regardless of the industry, you’re in, or how big your employee size is, commercial auto insurance will help you stay strong and secure during a crisis. 

Especially when you’re a small business owner who doesn’t want to stress out about dealing with unexpected expenses immediately after getting into an accident with another vehicle or other pedestrians nearby. These types of incidents could put a serious dent into profits if left unaddressed until later.

Here are five reasons why you need to get your company vehicle insured.

Protects your business from the high costs of accidents

Accidents happen—that’s just a fact of life. But when they occur in the course of business, they can be extremely costly. 

Commercial auto insurance protects your business from the high costs associated with accidents. It also covers any damages you may cause to other people or property while using your car for business.

Please be aware that commercial auto insurance is different from personal auto insurance. Personal auto insurance policies typically have lower limits and do not cover business-related activities. However, if your employees use their personal vehicles for business purposes, you can avail of business car insurance to protect them.

Pays to repair or replace your fleet vehicles if damaged or stolen

Other than accidents, there are many scenarios that might get heavy on your pockets. You may wish to replace an expensive piece of equipment with a newer model if it isn’t functioning properly. There may have been damages, such as broken doors, smashed windows, or damaged ignition locks on the vehicle, that you wish to repair as soon as possible. 

Or you might need to cover expenses for a car that was parked inside your business’s parking lot at night, and someone broke into it, stole parts, or worse, swept away the vehicle from the premises. 

Luckily, most commercial auto insurances cover the cost incurred by such damages or theft! Just make sure to check that your policy covers theft and damage besides accidents.

Offers liability protection

Liability insurance is a must for any company vehicle. It’s when you or your employee accidentally happen to damage property or cause an injury to someone while driving the company vehicle. Often, the victims of such accidents may file lawsuits, which can incur huge losses and stain a company’s reputation. 

Having commercial auto insurance protects your business from lawsuits and can include coverage for bodily injury or property damage claims, as well as legal fees. 

The liability coverage you purchase depends on how much you want to spend on protecting yourself against potential legal costs—the higher the amount of coverage purchased, the more expensive it will be per month. If possible, try to purchase this type of protection on a per-vehicle basis rather than an annual basis—since this means less paperwork.

Helps you adhere to the state or national laws

Having commercial auto insurance is not just a matter of personal preference anymore! Many states have laws that require you to have liability insurance when operating your company vehicle. So it’s important to ensure you’re covered before registering your vehicle with the state or local authorities.

In some states, the requirement is only for certain types of vehicles, drivers, or driver’s licenses. For example, in New York, driving without insurance can have serious consequences. A person could get arrested, fined, or have their license suspended for not following the law. Moreover, if a person without insurance is caught in an accident, their license and vehicle registration would be suspended for over a year, along with a fine of up to $1500!

Also, companies have different requirements for insurance coverage, depending on whether they own more than one car at once. So if you’re starting a new business with three people working together, you’ll need different coverage levels than if only two people were working together.

It is good for your business reputation

Lawsuits and hefty fines can have a massive impact on a business! This could mean defamation and customer loss. On the other hand, businesses with a clean slate, i.e., commercial auto insurance, are more likely to attract customers and retain the ones they already have. 

Keep in mind that insurance companies are interested in growing their businesses too, so they may be more inclined to offer you discounts or other incentives if your company has commercial auto insurance coverage. They also want to help you find new customers who will have an interest in what your company offers and benefit mutually. 

Make sure you know and understand specific driving laws—such as whether or not an employee should be able to drive their vehicle on company time (usually after hours). 

Also, many companies choose insurance not only for themselves but also for their employees. This is because having this kind of coverage helps ensure things run smoothly at all times without any issues arising later down the road when everyone needs access to transportation at once!

How to choose the right commercial auto insurance

To know what kind of commercial auto insurance coverage you need for your business, you first have to consider your business’s needs. The amount of coverage you need depends on the type of business you run and the vehicles you own. 

For example, suppose your company owns a fleet of trucks that are used for hauling freight or delivering goods from one place to another. In that case, it’s common practice for companies like this to purchase extra insurance coverage for those vehicles. This way, if an accident involves one particular truck in the fleet—even though this may be rare—it won’t ruin all their other trucks’ value too much (or at least not enough).

Other factors that influence the total cost of your coverage are:

  • Previous driving records of the driver
  • The size, weight, and type of items being transported
  • The type of vehicle and the purpose it’s used for
  • The value of the vehicle

These are the factors an insurance company considers while examining a business’s potential for risk to determine its overall insurance cost!

Take that first step towards protecting your assets, and learn more about commercial auto insurance today. You’ll understand everything commercial auto insurance covers and what kind you actually need. This will surely help you make an informed decision about the coverage to choose for your business!

Auto insurance is less expensive than you think!

When you’re considering having your car insured, it’s important to know that the insurance cost is not as high as you think. You can try several things to lower your premiums’ cost and ensure you get the best deal.

  • Consider how many employees work at each location
  • Estimate how many miles per day/week/month are driven by each person
  • Get a quote from multiple companies
  • If one company doesn’t have what you need, try another one

If the insurance rates go up or down (which happens often), there will still be options available to meet your budget needs during those times when rates change drastically. 

You know you’ve bagged the right policy when it’s covering the cost of injuries, medical coverage, property damage, towing costs, and other damages you could possibly think of!

Conclusion

Insured company vehicles are a business owner’s best bet, allowing them to secure their assets and save their hard-earned money in difficult situations. In fact, investing in the right protection for your commercial vehicles is as important as investing in the vehicles and your business.

You must get a commercial auto insurance policy for every vehicle you use for business purposes, even a 2-door sedan, irrespective of whether you’re just traveling to and from the job site.

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Pros and cons of an 80 hour work week

Pros and cons of an 80 hour work week

Pros and cons of an 80 hour work week

August 18, 2022

Pros and cons of 80 hour workweek

Although most full-time employees commit to a 40 hour work week, due to the extra pressures of productivity and efficiency, many companies and individuals resort to an 80 hour work week. A statistical analysis conducted by the OECD found out that there has been a significant increase in the number of working hours from 2014 to 2021. OECD Data also suggests that growing economies like Mexico or Greece demonstrate a bigger number of working hours than most developed countries.

Although working for 80 hours per week might be due to different reasons, both good and bad, it can be said that it is mainly beneficial for growth and increased productivity. When building a company from the ground up, business owners should often think outside the box, and consider unconventional approaches like committing their employees to an 80 hour work week.

How to pull off an 80 hour work week?

 For a moment, forget the 40 hour week, and consider an 80 hour work week instead. Also referred to as a 9/80 work schedule, it typically consists of two-week periods where the workers commit to eight nine-hour days and one eight-hour day, with an additional one day off. The most common approach is splitting up a week into four 9 hour days and one 8 hour day divided into two four hour intervals.

Advantages of the 80 hour work week

See why an extended work week might work better for certain countries, industries or company culture. Keep in mind that not every employee will be on board with extra working hours, despite the circumstances.

Better time management

Most managers have trouble organizing the time when creating schedules for their employees. Often they fear that employees will not be able to cover all the essential tasks during the extra day off within the 9/80 work schedule. However, the extended hours make this more manageable than it seems at first glance.

For example, one usual strategy is splitting your team into two, and giving each half a different day off. Some are free on Monday, and the others can take the Friday off. Due to the increased hours, tasks can be delegated more efficiently as well. More complicated tasks can be given on Mondays, and they will be already finished by Wednesday, leaving at least a whole day more of work. As the employees get a day off in this scenario it seems like it is a win-win for both sides.

Better work results

As an 80 hour week implies an extra day off for all the workers, the additional rest can be considered an extra incentive for the team. This allows more personal control over their work schedule. Consequently, they will feel more motivated to complete their tasks, knowing they have a reward at the end of the week. Note that most of the time, increased productivity is the result of the flexibility that this kind of work week allows.

The extra day off will give the employees time to recover, reevaluate their work, and come back more energized the next week. Furthermore, it means that better results can be achieved for all involved, which essentially secures the company’s growth.

Work-life balance

Every business owner needs to juggle two things: company growth and employee satisfaction. When the workers are overworked or dissatisfied it reflects poorly on the business. Thus, employers always need to motivate employees to work better. The key here is work-life balance. That means the company needs to provide the key ingredients that give the employees the impression that they are in charge of their own work and in control of their professional lives.

When employees are working for nine hours per week, they have more time to organize their tasks and finish most within the day. Furthermore, employers guarantee two days off per month, allowing employees to use that time for doctor’s appointments, vacations or even rest.

Disadvantages of the 80 hour work week

Although extended schedules are beneficial for some industries and cultures, they can be detrimental to others. Consider the drawbacks of the extended hours when employing an 80 hour work week. Never commit to an 80 hour work week if it costs you more money or the satisfaction of your employees.

Overworked employees

The 80 hour work week allows for two additional days off during the month, however, it also implies longer working hours during the week. Most likely, dependent on the company culture, the extra working hours can be stressful and eventually overwork the employees. In a typical week, workers finish their job around 4 or 5 o’clock and are done with their tasks almost an hour before their shift ends. In an extended work week, employees will be incentivized to start a new task that will be postponed to the next day or week.

As many countries and work cultures are moving towards reduced working hours, it begs the question of whether it is a smart idea to add additional working hours for your employees. If your projects require additional time and effort, then committing to a 9/80 schedule for a limited period of time might be a smart idea. If your employees are striving for a better work-life balance, then consider lowering the hours.

Small businesses cannot keep up

The modern economy is filled with startups and small companies that are often struggling with funding or have a limited number of employees. The 9/80 work schedule might not be the smartest strategy to employ for small businesses. In these circumstances, small businesses are at a disadvantage, and are better off with a classic 40 hour work week. If, however, a small business owner wishes to experiment with an extended work week, they should consider hiring more employees, or creating smaller teams of efficient workers. As long as the workers aren’t overworked or underpaid, the extended working hours should pose a problem.

Decreased productivity

There are at least two ways your productivity at work can be decreased. Firstly, the companies and customers your business is usually collaborating with might not be working during the extended hours. You will not only lose revenue and general productivity but your employees will be overworked for nothing.

Secondly, it is important to understand the style of work for each employee. Some prefer longer working days and the extra day off, and others prefer shorter and more compact working days. Some work in the mornings and others prefer the evenings. Adding an extra hour or two to their schedules might lead to decreased productivity as most of them will be demotivated or stuck at work without much to do.

Conclusion

Consider the good and bad sides of launching a 9/80 schedule. It can be a cool alternative to the typical 9-5 workday and it can lead to better results. However, for all its advantages, an extended work week might not work for all industries or people. If you are working on large scale projects in academia, consultancy, finance and similar fields maybe your employees can benefit from some added hours. If you are however working in education, healthcare or customer service, longer hours might overburden your employees.

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8 smart solutions for business management and automation

8 smart solutions for business management and automation

8 smart solutions for business management and automation

August 17, 2022

Smart business automation

Business automation technologies address the concerns of management’s effectiveness and customer experience by alleviating the strain of repetitive and time-consuming tasks.

Regardless of the industry, a company operates in, its success mostly rests on its capacity to organize repeated operations into a process that is effective and controllable. By completing more tasks faster, business automation and management transform organizational processes.

8 leading business management automation tools

After thorough research, here is our rundown of the best, smartest, and simplest solutions for managing and automating businesses.

Zluri – for automated SaaS management

Zluri is a tool for managing your SaaS stack. A management platform for businesses concerned about cost-effectiveness, visibility, and efficiency.

Features

A SaaS management platform like Zluri offers a plethora of functionalities. However, we have decided to focus on its select features for now.

  • Automate employee onboarding and offboarding with purpose-built workflows and an easy-to-use, intuitive UI.
  • Get data-rich reports and insights through real-time notifications to improve budgeting.
  • Use renewal tracking to build approval processes for software application contracts and renewals.
  • Minimize application costs via shadow IT while keeping track of application spending.
  • Smoothly manage vendors with access to vendor contracts and metadata.
  • Utilize usage monitoring to evaluate the effectiveness of your application and learn how to reduce license costs.

Benefits

  • Streamline reporting and documentation while cutting costs, increasing ROI (return on investment), and gathering data.
  • Keep track of renewals with a smart calendar.
  • Make decisions based on growing trends.
  • Receive in-depth analysis to reduce or maximize application expenses.
  • Find hidden cross-platform expenditures.
  • Make wise choices by staying informed about app ecosystem changes.

Pricing

Zluri offers four plans – Basic, Pro, Business, and Business Plus. You can contact their sales team for the pricing details.

Booknetic – for appointment scheduling

Booknetic primarily functions as an appointment scheduling plugin and assists numerous organizations in automating their booking procedures.

The software’s adaptability to different business kinds across all industries makes it suitable for law companies, consulting businesses, academic facilities, training instructors, and other corporate types.

Features

  • All generated activities are immediately preserved in both customers’ and workers’ calendars thanks to calendar syncing. 
  • Provides automated alerts and reminder tools to help raise appointment attending rates and lower cancellation costs. 
  • Uses native interaction with PayPal, WooCommerce, and Stripe interfaces as digital payment portals – for simplified transitions and sale of e-commerce items.
  • Integrates with Zoom, which enables consulting businesses to expedite online meetings through the plugin.

Benefits

  • Gives managers authority over employee workflow and their agendas are modified accordingly.
  • You can either compose your reminders or utilize the platform’s readymade shortcode. You can Instantly write email, Text, and WhatsApp notifications. 
  • Manage invoices and tax payments within the site, thanks to streamlined billing.
  • Get details on the volume of events that are planned for each site, service, and staff on the dashboard. Depending on the outcomes, you can analyze them and make smarter business decisions.

Pricing

For all the aforementioned features and benefits, which include new versions, Booknetic charges $79/month.

ActiveCampaign – for customer relationship management

ActiveCampaign is a CRM aka customer relationship management system that integrates B2B, B2C, and e-commerce firms.

It incorporates various other automation categories like email campaigns, sales, and services and support into its system to deliver a distinctive customer experience.

Features

  • Drive leads through your marketing cycle without any hiccups through well-planned client involvement.
  • Inform users about which options to pursue and when and how to connect via automation categorization and lead scoring. 
  • Boost sales interaction via automated messages and consumer information.
  • Access more than 200 templates for things like welcoming emails, abandoned card features, feedback gathering, contact tagging, etc.

Benefits

  • Create a comprehensive marketing campaign, enter customer data gathered both offline and online, and schedule follow-up emails.
  • Achieve strong customer service with tutorials and 1:1 onboarding sessions.
  • Migrate your content for free from your existing CRM software if you decide to switch.

Pricing

It’s an affordable option, which allows you to add 1000 contacts, starting at $19/month for all organizational types. But before making a purchase, you may need a demonstration depending on how intricate your needs are.

Slack – for automated communication

Even while email continues to be the primary method for communicating with customers, you can limit its use among personnel. 

Slack advertised its unique value proposition as fewer emails among groups when it first went into operation. Today, it manages a huge number of tasks for agile projects, marketing teams, startups, and big companies.

Features

  • Synchronize operations for both remote and in-house teams. 
  • Assign tasks to accountable groups through designated areas, called channels.
  • Utilize built-in video and voice calls as well as screen-sharing for one-on-one interaction.
  • Connect Slack to more than 2000 utilities from the application directory.
  • Build a customized app and link it to other tools using the Slack API.
  • Get multiple functionalities: 1:1 phone and video conversations, 10,000 message archives, and 10 integration channels – all in the free version.

Benefits

  • Share files, comments, and cross-platform communication conveniently. 
  • Use task managers and bots to automate processes for quick and efficient delivery.
  • Initiate or join video conferencing right away from the application by integrating virtual meeting capabilities. 
  • Simply link and integrate Slack with other digital workspace tools.

Pricing

Slack offers multiple premium and free plans for groups of any capacity in its free version. Whereas the Pro memberships, which include unlimited message histories, plugins, and group calls lasting up to 15 minutes, are priced at $7/month.

Omnisend – for automating business relationships

Another of the best advertising solutions for automating company relationships is Omnisend. For e-commerce, the multichannel platform was created expressly to support their many market segments and eventually increase sales. 

Features

  • Track your consumer data on Shopify, WooCommerce, or other e-commerce solutions, thanks to its comprehensive integration with them. 
  • Begin a series of communications for all relevant visitors by determining mail subject lines and workflows.
  • Make easy alterations with a drag-and-drop tool.
  • Improve your incentive schemes and make data-driven choices via automation splitting and A/B tests.

Benefits

  • Select customers to deliver smart customer campaigns, thanks to the numerous transactional actions and consumer characteristics. 
  • Get reports having information on the viewer’s email engagement and build campaigns that result in the most sales.
  • Use a central location to manage all KPIs (key performance indicators).
  • Get useful ad experiences by syncing client details automatically into Google and Facebook.

Pricing

For new companies, Omnisend provides a free account that allows them to send 500 emails, construct sign-up forms, and conduct A/B tests. You can compose emails, send an infinite number of web pushes, and hire a client service manager for $16/month.

Asana – for automating project management

One of the best solutions for automating your company’s project management processes is Asana. It helps with task organization and business process details. 

Features

  • Quickly construct boards that promote engagement with a drag-and-drop graphical builder.
  • Focus on tasks and keep projects on schedule with the help of team calendar tools. 
  • Integrate seamlessly with GSuite, Azure, Dropbox, Slack, Tableau, Salesforce, Jira, and other software development company applications.

Benefits

  • Receive automatic notifications and updates regarding the progress of events.
  • Easily handle different projects in many workplaces. All members of the team can f
  • Get current information about the team’s performance according to priorities, assignees, and projects via the Reports tab
  • Make charts and graphs that you can export or distribute with the team.

Pricing

The free version allows individuals and small teams to interact with 15 other people on an endless variety of projects. For $11/month, teams of greater size can purchase a Premium membership that includes infinite dashboards, assignment templates, administration interfaces, and portfolio management tools.

Sprout Social – for social media automation

One of the best social media management platforms with social listening tools is Sprout Social. 

It includes a number of marketing optimization tools that you can use to automate your company’s presence and hit KPIs.

Features

  • Manage both organic and paid campaigns.
  • Gain useful information from conversations via social listening software.
  • Get information about company web pages and accounts with advanced analytics.
  • Receive insights via PPC ads and competitor analysis for more smart social marketing decisions. 
  • Sprout Social has improved capabilities that enable agencies, small businesses, and enterprise-level enterprises to grow their marketing efforts.

Benefits

  • Plan and produce social material across channels as part of team engagement, assign individuals to each assignment, and track performance. 
  • Increase sales and produce a profitable return on investment with integrated catalogs.
  • Gain valuable insights through customer data collection in essential areas including competition analysis, sentiment analysis, influencer identification, and others.

Pricing

With three distinct pricing tiers, Sprout Social offers various account and report options. The cheapest subscription, which includes five accounts, social CRM, and post-level reporting features, is $89/month.

Sprout Social – for social media automation

Through Zapier, businesspersons can connect over 3000 web apps to save time and increase productivity.

Features

  • Link your apps to automatically transfer information and concentrate on the most crucial ones.
  • Get alerts when new tasks, customer reviews, and newly opened panels are added via connected channels.
  • Customize or modify an autonomous workflow through built-in themes.
  • Instantly add consumers’ contacts to mailing lists and use CRM to enhance marketing efforts when they engage with your information or merchandise.

Benefits

  • Gain visibility into activities including task history, linked applications, zap creation and account setup, and Google Document import on a configurable dashboard.
  • Use the reformatter to instantly transform data into the format you desire. 
  • Integrate Zapier without any technical expertise.

Pricing

The free account allows for the addition of 100 projects and five zaps each month. Premium packages come with webhooks, limitless integrations apps, and zaps beginning at $20.

Conclusion

Managing a team is difficult. Even more difficult is leading a group of knowledgeable individuals. Since each expert has a different strategy for achieving their goals, they all have goals in that direction. 

You can, fortunately, remain at the forefront of your workflows and significantly increase the effectiveness of your management with the help of a variety of business automation solutions

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