Benefits of signing a memorandum of understanding

Benefits of signing a memorandum of understanding

Benefits of signing a memorandum of understanding

December 07, 2021

Benefits of signing MOU

If you are in the process of entering into a business venture or personal deal, it is always advisable to ensure that both parties are on the same page. A contract is a great way to achieve this. However, before getting to such a level of agreement, laying out the initial foundation for the contract is vital. There is no better way to do this than through a memorandum of understanding (MOU). 

So, how do you get started with preparing an MOU? The process should not take a long time. You can find some MOU templates online, for example, the template by FormsPal, and fill it out with relevant information. But before that, let’s get to know more about MOU—what is it, and is it beneficial to sign one? Keep reading to learn more.

 What is a memorandum of understanding?

We place a MOU between a handshake deal and a contract. Perhaps a better definition would refer to a MOU as a preliminary written agreement outlining the future contract’s primary terms or framework. A memorandum of understanding remains a powerful tool, as it creates a platform for agreement between two consenting parties.

When preparing a MOU, it is advisable to note that the document cannot pass for a legally binding contract. Nevertheless, it still serves the purpose because there is much resemblance in its contents to a formal contract. As such, and depending on how the words are crafted, there are instances when an MOU is legally binding and enforceable.

Under what circumstances can you use a MOU?

Usually, a memorandum of understanding is helpful when entering commercial partnerships. Such a document establishes the different expectations and goals of the partnership. With a MOU, the parties involved get a clear description of their obligations and rights to one another. 

So, let us look at the circumstances when you may need to use an MOU.

You will find a MOU helpful in case:

  • You are not interested in any form of legal ties.
  • You are looking for a mutual partnership.
  • You intend to highlight common goals for a buyer-supplier relationship.

Is signing a memorandum of understanding beneficial?

Of course, the first question before you even go through the trouble of preparing an MOU is the advantages of preparing a memorandum of understanding. 

Here are some of the benefits you will get from signing a memorandum of understanding:

    Establish a common intention

    Just as with any business deal, understanding the goals and objectives between the involved parties is significant. Still, it can be a daunting task at times. Signing a MOU can make it easy to strengthen the business ties. 

    Most business deals fail due to the absence of effective communication and unambiguous terms. And that’s where it becomes necessary to sign a MOU. With such a document, the agreeing parties have the needed clarity about their expectations and requirements for the partnership. Resultantly, they identify a common intention, which they can build up in the future.

      Establish a common intention

      Let’s face the truth—at times, business negotiations are uncertain and rocky. In fact, most deals are significantly hazy during the initial stages. The last thing you would want prospecting for a business deal is you disagreeing with your partner. A well-crafted MOU safeguards all the parties’ interests, thus lowering uncertainty in the objectives and expectations. Usually, MOUs are beneficial when dealing with commercial relations and partnerships that are projected to last long. 

      Having well-stipulated ambitions and prospects, especially during the initial negotiations, will help you avoid instances of disagreement with your partner. In addition, signing an MOU reduces the uncertainty and risk when preparing a contract in the future. The rationale is that the document sets out all the proposed terms agreeable by both parties.

        Keep a record of prior agreement

        Usually, when negotiating a business or mutual deal, you should agree on some terms with your partner. Such terms are often captured in the final contract. So, what would happen in case one of the parties does not remember the terms or retracts? That’s when a memorandum of understanding becomes useful.

        A MOU acts as a foundational document for a future contract. Even though such a document isn’t legally binding, it is highly beneficial as a records keeper because it highlights everything the parties involved agreed upon. Therefore, with an MOU, you can always refer to any agreements entered in the past as the parties clearly understand their shared goals and objectives.

          Governs engagements

          Have you ever entered into an engagement and later found out it wasn’t favorable for you? It is natural to find yourself in such conditions. As highlighted, a memorandum of understanding facilitates your relationship with the other individual. As an initial document when setting out a commercial partnership, a MOU establishes the goals and objectives that the parties should work towards accomplishing.

          The MOU makes it easy to terminate the engagement because it is not legally binding, as with the case of a contract. However, the terms of exit must be stipulated and discussed amongst the parties. In this case, you do not have to worry about the stress, cost, and complexity that comes with terminating a contract.

            Conclusion

            When entering into any form of partnership, it is critical to ensure that all parties have a clear understanding of the agreement’s intentions, objectives, and terms of engagement. Thus, preparing a memorandum of understanding can save you a lot of frustration and stress that comes with such partnerships. Besides laying out a foundation for future contracts, an MOU will help both parties understand the objectives and intentions of the project, make it easy to exit it, and keep a record of all the agreement’s terms. 

             

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              8 best countries to start a business in 2022

              8 best countries to start a business in 2022

              8 best countries to start a business in 2022

              November 19, 2021

              Best countries to start a business

              The COVID-19 crisis has been extremely challenging for businesses worldwide. However, it also presented plenty of opportunities that savvy entrepreneurs hurry to make use of.

              Startups are getting a chance to truly shine today, especially as the world is growing progressively more globalized. So knowing the best countries to start a business can be a massive factor for success.

              Without a doubt, one of the most important things any investor or a future business owner needs to consider now is that you have the freedom to build that startup anywhere. Modern software makes it easy to run a global team from anywhere, fostering global business relations. In some cases, this opens up the option to look away from the country where we are currently residing and search for the best country to start a business as a foreigner.

              Best countries to start a business in 2022

              For that purpose, we’ve selected the best countries to start a business in 2022 based on the stability of the economy, quality of the skilled and educated workforce, market size, opportunities to find investors, and more. So, read it carefully and see which one looks most suitable for your business idea and goals.

              Japan

              Let’s start with the fact that Japan is the second-largest computer and telecommunications market in the world and the world’s third-largest economy after the US and China. Japan’s free-market economy also takes second place in the world’s GDP ranking and fourth-largest in purchasing power parity (PPP). 

              Besides the fact that Japan comes in third in automobile manufacturing, it also has the most significant electronic goods industry in the world, which means you can leverage their diverse opportunities and succeed in many industries.

              Another of the many reasons why Japan is one of the best countries to start a business in 2022 is the fact that their import processing is well organized and efficient. It also has a bubbling free-market economy built on a successful foundation of innovation and a willing customer base. 

              Japan offers a wide range of opportunities in finance, automotive, high-tech and precision goods, pharmaceuticals, computing, hybrid vehicles, and robotics, so when choosing your niche, pay attention to the nature of the business you want to venture into and be sure that you are making the right decision.

              Germany

              The eCommerce and IT sectors began to play a large role in Germany in recent years. Even though the German economic growth rate is stagnating, there are virtually no volatile political issues in Germany affecting businesses. 

              Moreover, three of the biggest German cities can give you different possibilities depending on the industry you are focused on. More specifically, Frankfurt attracts a large number of finance entrepreneurs, Berlin is a great opportunity for innovative software businesses, marketers, and web designers, and Munich’s high-tech economy has embraced artificial intelligence and innovative manufacturing techniques.

              Another reason why Germany is one of the best countries to start a business in 2022 is a large consumer market. By making up 18.6 percent of the EU’s total population, Germany is the largest consumer market in Europe, in terms of purchasing power and the number of people.

              They are also increasingly embracing e-commerce, creating a major opportunity for e-commerce companies that want to expand their reach. But, if you want to attract German eCommerce shoppers, you need to keep in mind that most German prefer German-specific websites over international websites.

              United States

              You’ve probably already heard that the USA is the land of opportunity in the world, but let’s speak about facts apart from these ideals that appear in American business literature. One of the advantages of starting a business in the United States is that you will be credited for economic progress, driving innovation and job creation. 

              And if you think all this is only because of Silicon Valley, you are wrong. Although it’s true that Silicon Valley dominated the US ecosystem, there are other towns like Miami, Austin, Los Angeles, and San Francisco that now have their own startup ecosystems.

              Furthermore, if you need an investment to start your business, then keep in mind that to find business partners and investors, the American market is the most attractive. 

              Switzerland

              While not completely tax-free, Switzerland is a veritable tax haven for business owners and investors. This alone is reason enough to start a business in this country. Its strategic location in the heart of Europe and a highly developed economy clinch the deal.

              However, Switzerland has more to offer to the ambitious entrepreneurs of today. The country is politically and economically stable. It has proven as much by getting through many global crises almost unscathed.

              Moreover, it has very lenient policies for opening a business. It also boasts well-developed industrial facilities and one of the best workforces on the planet.

              Overall, there is nothing that one might need to build a successful business that you won’t find in Switzerland. Of course, this is a prime location for projects with a wealth of funding. However, it’s also a good place for attracting investors. Technological startups, in particular, are very welcome in this country.

              Best countries to start a business as a foreigner

              In many cases, starting a business abroad can be more lucrative due to different tax policies. Modern software makes it easy to run a global team from anywhere. Therefore, you only need to pick the best country to start a business as a foreigner.

              That’s right, where you come from doesn’t have to be your excuse and you don’t need to settle for less. All you have to do is keep reading, find out which are the best countries to start a business as a foreigner and choose the one that’s most suitable for your goals.

              Canada

              Canada has some exceptional advantages for foreign entrepreneurs which makes it one of the best countries to open a business as a foreigner. Expanding business in Canada means it will be easier for you to have business relations with the US.

              Doing a business in Canada means you can take advantage of natural resources like gas, oil, and timber, easily find skilled workers, and have easy access to the US market. Because of that Canada has been a great choice for foreign businessmen for a couple of years now. 

              Canada also maintains one of the lowest tax rates and has a reasonably stable economy. Besides, it’s a great place to live since it offers a clean environment, modern cities, and desirable quality of life.

              So, If you are open to new opportunities and expanding to international markets, work permits are the first step to start a business as a foreigner in Canada.

              Singapore

              Over the last two decades, Singapore has earned the reputation of being the fastest-growing business hub and best country to start a business. But unfortunately, the COVID-19 crisis put all this progress at great risk as the country was hit hard.

              Singapore’s economy largely relies on international trade. Therefore, it has all stopped and dropped by many points in the last year alone. The current uncertainty in global supply chains is still affecting it deeply.

              However, according to experts, the lull in the growth of Singapore’s economy is short-lived. It is already back on track to recovery and further growth. Therefore, this country remains one of the best countries to start a business today.

              It must be noted that one of the reasons for Singapore’s success in recovery was its fast adoption of a digitized economy. The country is essentially built on digital innovation, therefore, this type of business would strive here.

              Another good opportunity is the manufacturing business. The pandemic has changed the world in many ways. One of them was the growth in distrust in global supply chains. In light of this, many corporations now consider bringing part manufacturing “closer to home”.

              Singapore’s location makes it a very good choice for top-grade digital manufacturing to service a big part of Asia. Political stability and a generally high level of wealth also contribute to the resilience of Singapore in the current crisis.

              The absence of capital gains and dividend taxes is another big benefit of starting a business in Singapore. Being a digitalized state, it’s also no wonder that you can easily open a business using online services.

              South Korea

              South Korea is one of those countries with a thriving economy and has a very talented and sophisticated workforce you can hire. South Korea is considered one of the best countries to start a business in 2022 since it is making an ever-increasing contribution to the global economy. 

              The most thriving industries in South Korea are technology, automobile sectors, and steel, and even though speaking of Asian business powerhouses, thoughts invariably turn to China and Japan, you shouldn’t forget about South Korea as well. Moreover, the experts say there has never been a better opportunity to invest in the infrastructure of this country.

              With great skills and education, and their mentality and dedication to work, you’ll rarely need to worry about the work performance of your employees. They consider attendance very important and they will often expect to work long hours.

              However, employees in South Korea are always well protected so make sure you find professionals to make your recruitment policy righ.

              South Korea is also one of the best countries to start a business as a foreigner. That kind of business have three primary options:

              • Opening a branch of an existing parent company
              • Setting up a new subsidiary company 
              • Opening a liaison office for exploratory purposes and not active trading

              The cheapest and most popular option is a limited liability company, also known as a Yuhan Hoesa.

              The UAE

              The UAE is another business hub that impresses with the rate of its growth over the last few years. It’s a place with a very favorable outlook on international investors and business owners. Therefore, it’s not a surprise so many of them are drawn here. If you are looking for the best country to start a business, you might be interested in a business setup in Dubai. This part of the country, in particular, is fertile ground for ambitious companies and investors. Even the COVID-19 crisis didn’t manage to destroy the tourism and rental industries in Dubai.

              The hospitality industry is a good option for investment here. However, it’s hardly the only opportunity for businesses. Innovation is key for success in the UAE and the country is a great place to base any trade business in. The energy field here is also exceptionally welcoming to new ideas.

              However, one of the main reasons why starting a business in the UAE is a good idea is not the growing economy. It’s the ease of opening a company and running it with very modest tax payments. The paperwork and general bureaucracy of opening and managing a business here are straightforward. This covers everything from actually starting a company to obtaining permits and registering property and assets.

              Note that this country is also in good standing in regards to protecting minority investors. The location of the country, right in the middle of the East and West, is also beneficial. In particular, you don’t have to worry even with the recent changes in supply chains. The UAE will remain a strategic point for international trade logistics.

              Conclusion

              No matter what your business idea is, there is a great place to realize it today, and it’s probably in one of the best countries to start a business mentioned above. However, remember that some countries are definitely better than others for doing this.

              As we live in the era of globalization, you shouldn’t limit yourself to only your current country of residence. Explore your options to find the best place for launching your business to the greatest success.

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              7 reasons to shop local that prove the importance of small businesses

              7 reasons to shop local that prove the importance of small businesses

              7 reasons to shop local that prove the importance of small businesses

              November 03, 2021

              Reasons to shop local

              Next time someone asks you why shop local when the big retailers offer better prices, show them this article. 

              Although Forbes counted up to 43 reasons why you should shop local and support local businesses, which we’ll sum up in seven. There are countless explanations that can make you feel miserable the next time you enter a large store owned by a multi-millionaire. Statistics explicitly show that small businesses are the lifeblood of the world economy.

              Only in the US, small businesses account for 99.7% of employer firms.

              Why you should shop local and support small businesses?

              Look what happened during the lockdown. Small businesses were forced to close their doors, while Amazon doubled their income compared to last year.

              So we must understand the reason to support small businesses and stop feeding the big sharks. Hence, find out why you should shop local because only this way small businesses can be removed from life support and get a fair chance for survival.

              Moreover, when shopping locally, it’s not only you doing a favor to small business owners to survive, but it’s also doing yourself a favor and receiving some benefits a large store could never give.

              Boosting the local economy

              UK statistics show that for every £1 spent in a small or medium-sized business 63p stay in the local economy, compared to 40p in a larger business. Moreover, small businesses are leading employers internationally. Many of them are also examples of businesses that can succeed in small towns, creating jobs and keeping money circulating within their communities.

              At the same time, local companies more often than not collaborate with other local entrepreneurs – more growth for the local tax base! Besides stimulating innovation and competition, they also play a big role in product diversity.

              Shaping the community’s identity by supporting small business

              One thing is for sure, entrepreneurs breathe life into the community. Their welcoming and positive attitude towards strangers, as well as returning customers, sets an example for everyone. In addition to that, another reason why you should shop local is that local businesses create a culture that easily becomes a trademark for the place and attracts visitors i.e. influencing tourism.

              Did you know that small businesses are bigger sponsors of sport than multi-million corporations? Yes, they are. Equally important, they are big supporters of charities and are keen on donating to organizations that directly deal with problems within the community.

              And last but not least, through providing apprenticeships and internships small business owners pass on their skills to the youth which is crucial for the future growth and development of the town.

              Shopping local means preserving the environment

              As we mentioned before, local shops tend to employ locals. Since they live close by, they don’t need a car or public transport to get to work, thus decreasing carbon emission. Also, since they are usually located inside the town, that makes them more accessible and within a walking distance to everyone. Speaking of that, they more often than not choose to settle in already existing buildings, adding bonus points for low infrastructure impact.

              More importantly, because of their tendency to use local suppliers and collaborate with other town businesses, the bad impacts transportation and distribution have on the environment are close to a minimum, which is not the case with big chains.

              Small businesses offer better shopping experience

              As opposed to the copy-paste products sold at large companies, local shops are a source of creativity and originality. They offer one-of-kind products or services that they’ll be more than happy to customize and personalize according to your wishes. 

              Furthermore, the staff at local shops are ready to go the extra mile and make your shopping experience as smooth as possible. They certainly know how to connect with customers on a personal level. In small stores, there are no crowds and your presence there is as glorified as a religious miracle.

              Making dreams come true when you support local small businesses

              Another reason why you should support local businesses is that they are built by ordinary people, who are often our friends, family, neighbors, or acquaintances. Small business owners are not a board or stockholders that have long lost touch with reality and have no idea what your needs are.

              Small business owners put everything they have in life at stake to make their dreams come true. And if we take a deeper look, they often have a couple of mouths to feed at home, a mortgage to pay, old shoes to replace, a roof to fix, etc.

              By helping them keep their dream alive you’re directly bringing happiness into their lives. And what’s more rewarding than making someone happy?

              Small businesses can quickly adapt to changing climates

              It’s well known that small businesses are mostly customer-oriented and understand the needs of their community, therefore, they can adapt to changing economic climates more quickly than large corporations.

              Because of their dedication and good customer service, customers often choose to support small businesses in tough times and are most likely to remain loyal to local businesses during an economic downturn. That helps small businesses to adapt to financial changes while remaining the same quality service or products.

              Moreover, since the revenue of local businesses is less compared to larger corporations, they may have less to lose in times of economic crisis, hence, if you shop local you won’t experience some of those drastic changes large corporations have to make. 

              Small businesses can grow into large corporations

              Another reason why you should shop local is that you are helping a small business grow into a large corporation that will be able to give back to the community. We witness many businesses that started as side hustles and became major players in the national and international industry. 

              When small businesses grow into large businesses they often remain in the community where the business was established, hence they will stimulate the local economy by providing new employment opportunities. 

              Thus, next time you shop from a local small business, keep in mind that one of the reasons to support small businesses is supporting something that may significantly improve living in your community. Having a large corporation headquartered in a community can even create a market that favors the development of additional small businesses.

              Conclusion

              On the whole, the answer to why you should shop local is because when supporting local businesses you create a win-win situation for everyone in the community. You get the best buying experience, the owner and employees get their livelihood, the community gets the taxes. 

              So, when in doubt whether to buy from a large store or buy locally, think of these seven ways you are helping your community every time you purchase something from a small local business.

              How to support small businesses

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              Proven budget-friendly ways to do market research for small businesses

              Proven budget-friendly ways to do market research for small businesses

              Proven budget-friendly ways to do market research for small businesses

              September 02, 2021

              Proven ways to do market search on a budget

              In the business world, information is gold. Having the right information at hand and knowing how to interpret it can help you avoid some common myths of entrepreneurship. Every decision you make, as an entrepreneur, should be backed up by relevant data. 

              This being said, well-executed market research for small businesses can tell you a lot about competitors, customer behavior and needs, market trends, customer satisfaction, reviews on products and services, and so much more. 

              All businesses must learn from data, and quickly adapt to current trends, so they continue to thrive. But how do you perform market research? 

              As it turns out, there are many methods of market research for small business to help you with that quest. Some of them are used for decades, others have come together with the digital revolution, yet are no less effective.

              2 types of methods of market research for small business

              Below, we will elaborate on the different types of market research for small businesses you can turn to, depending on your goals and budget.

              Primary market research

              Primary market research is research conducted by the marketing department in your company. However, if you don’t have a full-time marketing team, the research can also be outsourced to a third party/ agency or you can use automated marketing research with Helpfull. This type of research is also called ‘field research’ because you’re gathering data yourself.

              Secondary Market Research

              Secondary market research is when you are using already existing data published by other companies, government agencies, NGOs, etc. This is why it’s also called ‘desk research’ – you don’t actually do the research. While it can be useful, it’s not very helpful to small businesses that need real-time information matching the current market trends.

              11 ways to do market research for small businesses on a budget

              To give you concrete examples and help you start your research on the right path, we’ve asked small business owners to share how they perform market research for small businesses. Read them carefully and choose which one sounds more suitable for your business.

              Rely on secondary research

              If you’re a small business, you’re not going to need to hire a top-tier marketing firm to go out and do fieldwork for you. There’s lots of research and data that is already available on public forums that you can make use of. 

              What we do is we try to find a proxy, i.e. a company that is in the same industry like ours that has already conducted all the primary research. We take the data and research and adjust the assumptions according to our needs. Although this isn’t a foolproof method of collecting data, it’s still better than having nothing and shooting in the dark.

              What we also like to do is ask questions on Reddit. People are pretty blunt on that social networking website and we try to ask people about their worst experiences with roofing contractors or home improvement companies and learn from other’s mistakes.

              Austin Fain, CEO at Perfect Steel Solutions 

              1 on 1 validation call

              The technique we use and recommend for clients is a 1 on 1 validation call with targeted prospects. We build a validation script, reach out via LinkedIn and speak with 10-20 people in the target market to collect feedback.

              Ken Cook, Partner at The Prepared Group 

              Solicitation of customer reviews

              One of the best ways that we routinely gather consumer insights and key pieces of data for our clients is through the solicitation of customer reviews. We use a platform called ReputationLync to automatically send out review request emails to our clients’ new and returning customers. These emails help us generate new 4- or 5-star reviews for our clients and gather helpful insights on how to improve the customer experience.

              This allows us to get a better impression of the typical customer experience and provides some helpful market research insights concerning the client’s small business. It’s a one-two punch to generate new high-quality reviews and improve the customer experience. What could be better than that?

              Niles Koenigsberg, Digital Marketing Specialist at Real FiG Advertising

              Design thinking

              A technique I like using for conducting effective market research is design thinking. Understanding and analyzing user problems and then generating ideas that provide solutions, benefitting entrepreneurs as well as consumers.

              Using hashtags relating to the topic at hand is an excellent way to find different social media posts for this research. Afterward, you can analyze the posts and discover how people communicate, what they think, what expectations they have, and what their greatest wishes are. Even though this technique is simple, great discoveries can be derived since it is a direct and user-oriented research approach.

              David Adler, Founder & CEO of The Travel Secret 

              Leverage online communities

              In my opinion, leveraging online communities is one of the best ways to conduct market research as a small business owner. Every small business category, from candle-making to construction, has an online community. There are thousands of Reddit threads, Facebook groups, even TikTok accounts that cover nearly every small business niche there is.

              Immersing yourself in these communities allows you to discover your competitors’ best practices in real-time, which is vital in our rapidly developing global marketplace. It’s also important to remember that fellow community members aren’t just competitors. They are also collaborators to encourage you and your industry to grow collectively.

              Katie Lee, Communications Manager at Hatch 

              Use Reddit

              Reddit is very essential in containing wide information about certain topics. While it is true that it contains a lot of cat videos, and subtle content, Reddit is a mine for deep conversations and long threads which can be pivotal to your business as well.

              Here, you can find pain points, and use these as data for improving your research. Reddit can be overwhelming for some at first, but once you are able to get past that navigating phase, it’s a very powerful tool for any small business to make use of.

              Willie Greer, Founder of The Product Analyst 

              Use Google Trends

              One of the best and most affordable ways to conduct market research for small businesses is to leverage free resources such as Google Trends. I recommend companies utilize this tool, in particular, because it allows you to segment based on time and geographic areas and finds out what people are searching for in those places.

              For instance, you can use Google Trends to find and compare search interest for a specific topic in Alaska over the last twelve months. While this is not as exhaustive as paying to conduct in-depth qualitative research, the quantitative information offered by Google Trends makes for a great starting point for companies that wish to judge shifts in market sentiment for free. When you’re convinced there’s a great opportunity for you in Alaska, take the next step and apply for IRS EIN Tax ID in Alaska so you can conduct business in the state. This ID makes it easy for the IRS to identify your business. You will also need it to report employment taxes should you hire people to work in the business

              George Santos, Director of Talent Delivery & Head of Marketing at 180 Engineering

              Throw an eye on the competition

              One technique we have found very effective for market research for small businesses is by following as many other competitors on Instagram so that we can see what they are posting about and what seems to be trending. And when we discover a new competitor, we visit their website to see how they are positioning themselves and what product they are offering. This once again proves the importance and benefit of having competition. 

              We also discover new brands when we are searching for influencers. Many people are already sponsored by other brands, so we make sure we know what these brands are offering to these people we may also be interested in sponsoring.

              Wylie Allen, CEO of Pinnacle Supplementation 

              Social listening

              Social media is not only a communication platform but is also a gold mine of knowledge when it comes to the customer experience. That’s why social listening is a key metric to keep an eye on.

              By having the right tools to listen to conversations that are happening on social networks about your brand, you’re not only gaining key insights into your market but are also given the opportunity to jump into those conversations and build more authentic relationships with customers or demonstrate how you are looking to keep already existing ones.

              Reaching out to customers and acknowledging their feedback is a great way to really show that you value their role in making you a better company.

              Matthew Paxton, Founder of Hypernia 

              Browse through Facebook groups

              Facebook has emerged as one of the most important corporate community-building platforms. If you type your business into a Facebook search, you’ll be able to locate a number of relevant groups.

              Some Facebook groups will be hosted by other company owners, while others will be maintained by people who are just interested in the same themes. Browsing through the comments and queries posed in Facebook groups is a great source of market research for small businesses.

              Lucas Travis, Founder of Inboard Skate 

              Experiments and field trials

              This might sound like a really scientific method, and it actually is, but it can also be used in more simplified ways. For example, if you want to find out which one of two landing pages has better conversion rates, you can do an A/B test. Basically, set up two different or two very similar landing pages, then record and measure the results.

              Conclusion

              Deciding if you should go with primary or secondary market research depends largely on your budget and time. Moreover, if you opt to conduct your own research, the methods you choose should also reflect your goals. That being said, you can always put these methods of market research for small businesses to work in an innovative, modern way.

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              5 key advantages of using cloud storage for business during a pandemic

              5 key advantages of using cloud storage for business during a pandemic

              5 key advantages of using cloud storage for business during a pandemic

              August 03, 2021

              With global workforces now forced to adapt to a ‘new normal’, companies spanning multiple industries have had to re-evaluate their working practices to ensure staff can work remotely safely and securely. This has naturally seen a huge increase in cloud usage as millions work from home and expect to continue doing so. Indeed, some of the world’s leading tech brands have committed to more flexible remote working indefinitely including Shopify, Twitter and Facebook, with other well-known brands expecting to follow suit shortly.

              As cloud computing becomes more crucial than ever, tech giant Microsoft has seen huge spikes in sales as a result of the ongoing pandemic. The health crisis has spurred the use of Microsoft’s services and helped drive a 59% jump in sales in the Azure cloud business. With 95% of Fortune 500 businesses using Azure, over $1bn has already been invested annually to protect Azure customers from cyberthreats. 

              So what are the key advantages of cloud storage during the pandemic?

              It is more cost-effective and secure

              With the cloud, equipment downtime due to maintenance, theft or damage is almost non-existent. You typically only pay for the services you use, which provides a level of convenience and cost-control that’s almost impossible to achieve with on-site infrastructure. Additionally, they tend to be more reliable and flexible than on-premises servers.

              Provides contingency against security threats

              Since the pandemic has forced employees to work remotely, there is increased demand for effective and efficient security and protection protocols. In recent weeks there have been several cyber-attacks made on businesses but with the cloud, your encrypted data will benefit from constant monitoring of version changes, automated backups and storage usage. This means in the unlikely event of your data being compromised, you always have contingencies in place.

              Scale-up depending on usage

              Cloud services are available with flexible infrastructure giving you the ability to scale up or down automatically to ensure that optimum service is maintained. Flex servers are important for eCommerce websites that are particularly experiencing increased web traffic during the COVID-19 pandemic.

              Collaborative working remotely

              With millions of us now accessing internal systems remotely, the old barriers of physical documents have all but disappeared. You can share information with staff from across the globe from any device and avoid the outdated method of sending huge files via email attachments. This is great for supporting distributed teams during and after the pandemic is over.

              Reduces your company’s carbon footprint

              For businesses who wish to move to a more ‘paperless environment’, cloud storage is the perfect solution. Contribute to a more sustainable way of working and reduce wastage by keeping all documents safe in the cloud instead of printing them. By using cloud infrastructure instead of physical products and hardware, you can reduce your carbon footprint and improve energy efficiency.

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              How can B2B marketing automation help your small business succeed

              How can B2B marketing automation help your small business succeed

              How can B2B marketing automation help your small business succeed

              July 14, 2021

              One of the most important characteristics of a successful entrepreneur is a never-ending improvement. Ambitious business owners are always looking for a way to get the most out of their business. Investing time and money in B2B marketing automation is one of those investments that can change the business for good. 

              10 benefits from investing in B2B marketing automation

              So if you are afraid to make the decision to invest in B2B marketing automation, we’ve asked experienced entrepreneurs how marketing automation changed their business, so you can be aware of the benefits.

              Personalized email marketing

              Personalization and customization are more crucial than ever before since they help you stand out from your competitors. Personalized email marketing can deplete your resources. This is when your email marketing campaigns’ automation comes into play. We built up an auto-reply based on the information we gathered at VPNOverview to guarantee that potential clients received a prompt and personalized answer, which resulted in a significant boost in sales.

              You may more efficiently identify your audience using artificial intelligence to understand better when, how, and why they use your website. This will have an effect on future decisions. You can keep sending personalized emails and responses even as your list expands if you set up the correct automated routines. This B2B marketing automation saves you money, time, and relieves your marketing team of some stress.

              Veronica Miller, Cybersecurity Expert atVPNoverview

              Generate measurable ROIs for your marketing strategy

              One of the biggest benefits of B2B marketing automation for small businesses is that it generates measurable ROIs for the marketing strategy. Business leaders and other key decision-makers want proof that your marketing plan is profitable for the organization. This requires the availability of measurable and objective data to back up the budget.

              The prospect of spending endless hours each month gathering data is a nightmare for many marketers. Fortunately, many B2B organizations are using marketing automation to simplify this process and, as a result, increase revenue. B2B marketing automation systems gather data and assess ROI to make data analysis easier and more efficient, helping your company to maximize its marketing efforts and increase sales.

              Benjamin Aronson, Founder at FinancePond

              Automate your lead generation processes

              The biggest benefit B2B marketing automation brings is that it automates the lead generation process. Marketing automation software consists of assigning prospects and contacts based on how ready they are to sell. It also provides improved visibility, higher-quality leads, and automated follow-ups. These are just a few ways that marketing automation can help you improve your lead generation approach.

              Once your company begins to generate a steady stream of qualified leads, marketing automation software can update their sales-readiness scores on a regular basis and continue to nurture the leads by sending out content tailored to their stage in the buyer’s journey, resulting in higher conversion rates.

              Tommy Gallagher, Founder of Top Mobile Banks

              Increasing the marketing team’s productivity

              Professional services B2B marketing automation systems always seem to have a significant impact on marketing team productivity due to their design and functionality. That’s exactly what they were created for: to take the monotony out of marketing efforts. Of course, they must be set up at first, which is a time-consuming process, but after that, the time savings add up every day.  

              Eric Rohrback, CMO at Hill and Ponton

              Align sales and marketing through automation

              The terms ‘sales automation’ and ‘marketing automation’ are not identical. However, for the two processes to work together, they must be on the same page. In the past, aligning sales and marketing automation has been difficult. However, effectively adopting both for your company is essential.

              Fortunately, utilizing marketing automation using CRMs to accomplish this in 2021 has never been easier. The key to achieving alignment and ensuring that leads don’t fall through the cracks is proper segmentation. Keep in mind that aligning these two different processes can be challenging without segmentation.  

              Saskia Ketz, CEO of Mojomox

              Reduce customer churn

              Marketing automation systems do more than just nurturing new leads. Reducing client churn is one of the most significant impacts of B2B marketing automation. Reducing attrition or boosting retention by 5% is proven to increase earnings by 25-90%.

              You can easily add value and build relationships with your database by segmenting it and sending out free, relevant information, helpful advice, and best practice suggestions – whether or not it equals an additional sale for you. You exhibit your caring and establish a stronger relationship by continuing to contribute.

              Create a procedure for each consumer segment and use a marketing automation system to deliver it consistently and automatically. Your creativity and the correct technology will surely build a strong buyer-supplier relationship.

              Stewart McGrenary, Director at Freedom Mobiles

              Enhanced customer experience

              The customer experience is about much more than personalization. It’s all about knowing what your customers care about. What channels they want to use to interact. And what they anticipate at each stage of the client experience.

              B2B marketing automation is not only beneficial to customer experience but is also required. Your core CX command center is marketing automation. It’s where you’ll send out targeted email marketing campaigns and customized follow-up messages.

              It’s where you can keep track of your online interactions and use A/B testing to see which actions and content your customers respond to the most. You may also use it to start, track, and improve webinars and event marketing registration. The complexity of the customer experience may be simplified and brought down to earth with marketing automation.

              Jeroen van Gils, Managing Director at Lifi.co

              Maximize efficiency with internal workflows

              The ability to employ internal processes is an advantage of automation that is sometimes neglected in B2B marketing. Internal workflows are designed to make existing procedures more efficient. For example, instead of having a salesman check the email every couple of days after someone fills out a form on your website, you can set up a workflow.

              When the form is finished, the process notifies the salesperson instantly, allowing for rapid answers. With CRM solutions, you can take it a step further and have activities shift people into different phases – from cold lead to warm lead.

              Alex Claro, VPN Analyst at Credit Donkey

              Easily onboard new clients

              B2B marketing automation is a large part of our overall marketing strategy, mainly due to the way in which it pursues leads and generates conversions for our business without requiring constant attention. Although it initially required heavy time investment, our current B2B marketing automation strategy allows us to quickly and easily onboard new clients by sending them up-to-date market data, new and exciting office spaces, and other information regarding their desired office location.

              Our ‘Get Prices and Info’ form allows users to input their desired location and contact details, prompting our automated system to send them all salient information regarding the area and our offerings.

              Since implementing this automated system, we have seen a dramatic increase in engagements and conversions across many of our global locations. Automating these emails has allowed our marketing team to focus on additional research and market offerings, bolstering our overall service and ensuring that clients are receiving up-to-date information.

              Harrison Sharrett, Digital Marketing and Content Manager at Offices.co

              Helps you handle more workloads

              Automating your B2B processes can help you handle more workloads, 24/7, and provide timely engagement on your website than if you did it all by yourself, one by one. Automating chatbots has worked well for us in the past. Now it’s quite common to see chatbots that pop up automatically asking your site visitors where they need help.

              The next step was to use AI to analyze the sentiment in chatbot messages. We wanted to detect emotional words in messages, so we could redirect the queries to human agents to save the situation and boost customer retention. We are currently seeing a marked improvement in our attrition rate, meaning the adaptable customer assistance is working.

              Jon Torres, Founder of John Torres

              Segmenting users based on actions that they take

              Marketing automation gives you the ability to instantly reach out to new leads through some form of automation, such as email marketing.  The faster that you can reach out to new leads, the more likely they are to trust and interact with your business.

              Another important aspect of B2B marketing automation is segmenting users based on actions that they take.  When new leads receive a tag based on an action that they take on your sales funnel you gain valuable information that lets you build unique buyer’s journeys that nurture your lead into a lifelong customer. The more information you have about your customers the more efficient and optimized your marketing becomes.

              Matthew Smith, Co-founder of Urban Vine Consulting

              Customer Service

              Even though it might seem to fly in the face of “not driven by human creativity”, but don’t worry – it doesn’t. The parts of customer service you’ll want to automate are those that are rote/repetitive – questions like “What are your hours of operation?” or “What is the cost of this product?”.

              Chatbots are an excellent way of automating customer service. They can be programmed to answer FAQs, and they’re tireless. Someone’s up at 3 AM looking through your website? The chatbot can answer their question. Whenever a question is too detailed for the chatbot to answer, you can have an option for the customer to talk to a real person.

              Kiara Fulham, Content Manager at BookedIN

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